January 2024 by Melanie Mengüs
Very disappointed by the pharmacy. They are always very slow and never got your subscription ready even days after. Also they don?t give subscription between 12-14 pm I think. This is odd! I am now going to a local pharmacy which is definitely better and they are always quicker.
January 2024 by Hayley Martin
Very warm good variety nice customer service very helpful
December 2023 by Sharon
The Pharmacist in Boots Wallingford today 23.12.23 was extremely unprofessional.He was rude and unhelpful to my daughter, brought her to tears.As a Pharmacy Professional myself I was appalled by his attitude and lack of patient care. I tried to speak to him also but he was rude to me too.
December 2023 by Will Miller
Terrible service for flu jabs - just do not bother at all - third time they have cancelled an appointment - waste of time.
October 2023 by N S
Still going to give 5 stars , but boots are so busy since lloyds chemist shut . It seems they are understaffed.I completely disagree with the comments saying that the staff need people skills. I think these comments are just out of frustration.Probably more people at the prescription counter wouldn?t be a bad idea , but this is management?s responsibility. This would clear the queue for prescriptions much faster.Or maybe question if the management needs an overhaul.
October 2023 by Damien Vanhille
Rude, unhelpful and slow staff. No one seem happy to work here. The store is old, and quite messy. Poor quality shop, but unfortunately it?s almost always the case with Boots.
October 2023 by Ella Bridle
Desperately needed medication i arrived at the store at 5:26, the store closes at 5:30pm i did not understand why the worker would not lend me in
October 2023 by Lu?na Kupka
Pharmacy is a bigger failure than my hangover s..t
September 2023 by Joe JJJ
I go there once a month and have never had a good experience. Something is always messed up
September 2023 by Adam
Awful pharmacy. Cannot but an over the counter medication during lunchtime because the pharmacist is on lunch break.Was told to come back at 2pm by other staff. Returned at 2pm to be told come back at 2.15pm
July 2023 by James Bonner
A decent pharmacy. They have a pretty good selection but it's small compared to others.
July 2023 by Abdul Choudhury
The staff are usually very helpful and polite however, almost every time I go to collect my prescription they say that the delivery hasn't come yet however when I go to a different pharmacy they can give it fine. Also my wife once went to pick up her prescription. She paid in cash and signed the form as instructed but did not write anything in the section about "if you did pay..." as she was not instructed and the worker did not say anything when they looked at it. Then a couple months later I recieved an penalty letter from the NHS saying my wife had said she did not have to pay because she apparently ticked the box saying she is under tax credit however my wife did not tick anything. She paid in cash and didn't have the receipt since it had been months. Someone in this boots must've falsely ticked a box and pocketed the cash for themselves. This led to me having to pay a 65 pound penalty. I complained in person three times and the manager told me they can't go back that long back in their records to see what happened which I felt was complete nonsense since such a big company like boots must have at least a digital copy for a longer period of time but I guess not. Extremely disappointed.
April 2023 by Alex Astrid1979
Changed to here , for the Pharmacy. Our last one, wasn't great with lacking customer service skills. Yes, they are busy. But they are good. Order in medication if not got it in stock, and no issues in medication being sorted for collection. Pleasant staff too.
April 2023 by A J
Imogen and Madison at the pharmacy are brilliant. Extremely helpful with a friendly demeanour. The other two women at the pharmacy could learn something from them regarding their customer service.
April 2023 by Carl Delaney
Still not open on Sunday at 10:20 - ?we don?t have the staff to open. Might be 30 mins but would say an hour.??I then went to another pharmacy for my prescription but Boots Wallingford had downloaded it to their system locking out any other branch?s ability to serve me. If you?re not open, why are you blocking me from getting my prescription?!!Come on boots?
