March 2024 by henry bishop
After having two companies decline to fit a new stove to our requirements we contacted Andy Yates regarding removing existing stone fireplace and supply and fit new wood burner stove, Andy arrived to do a survey and quote and agreed to do exactly as we had asked.We agreed a price and start date and his team Mike and Charlie duly arrived on time, they covered over with dust sheets and removed the old stone fireplace and quickly installed everything as required, everything was completed by early afternoon the next day.We cannot give enough praise to the whole team from Andy ,his mum Diana in the office and Mike and Charlie doing the work, a first class job done by a first class team, well done all of you, Doreen and Henry Bishop
February 2024 by Paul Gray
Had our stove fitted in early November. Such an easy process. All done in about 6 hours.Now 4 months in we have not had the central heating on all winter but house is toasty.Bought a fan (£20) which sits on top and gently circulates the warm air so over the house. Used to say, "Shut that door it's freezing". Now say "Leave that door open, let the heat circulate". Plus there's always a kettle simmering away!Well done Andy and co. Amazing job.
September 2023 by Tom Wilkins
Andy is the man to go to for a wood burning stove, especially in Wantage.We fell in love with the idea of a stove while we were house hunting having seen a few, and the house we ended up moving into had a gas fireplace. I decided to contact Andy ahead of our move as he has a great reputation locally and deals with all aspects of stove installation.On Andy?s recommendation we went for an inset stove - I hadn?t seen one before but it looked perfect for our surround.On the day the install went very smoothly, no disruption at all while my wife and I were working from home. As this is our first stove Andy took time to explain do?s and don?ts and left detailed instructions should we forget anything.We could not be more pleased with the stove and it was a real pleasure dealing with both Andy and Dianna. Highly recommend!
August 2023 by Alex Williams
Another log burner fitted by Andy in our house top job from start to finish communication excellent works very clean and tidyFully recommendThanks
July 2023 by Graham Steinsberg
Andy and team fitted a new wood burner yesterday. Cannot praise the work highly enough. The installation was far from normal - even requiring a partial rebuild of the chimney because of the last builder?s incompetence ! They worked from morning till night to get everything completed in the day; and left the house spotless. All underpinned by excellent admin and communication by Dianna who kept me informed on scheduling of the work and precise details of billing. Can thoroughly recommend
June 2023 by Kim Hollister
I can't highly recommend Andy enough for his workmanship with fitting our log burner. His work and knowledge is outstanding He advised us with the work that was needed for our installation from start to finish. One extremely satisfied client Thankyou
June 2023 by Ian Lovatt
I moved to a new house 8 months ago. A log burner had been fitted that is now four years old and I asked Andy to quote on removing it.After sending him the pictures and details of installation, he came back to me and advised that it would be best for the original installer to remove it, as they will know how it was installed.I thought this showed great integrity, and I?d like to thank Andy for his help and honesty.
April 2023 by JPB**
Andy came to fit our new wood burner. The whole process has worked very well. From the inital upfront quotation and ordering process, to the day of fitting. He's in popular demand so we waited 4 months for installation. The wait was worth it. Every aspect of the install was perfect and it looks stunning. He did some excellent fireplace brick and chimney work. He's left instructions and an anytime chat if we get stuck. This is a company you can trust, unlike several others who never even bothered to reply.
January 2023 by Mike Phillips
Andy was recommended to us by a neighbour in Warborough (nr Wallingford), and we?re extremely glad we chose him to install a new wood-burning Stove.Every step of the process was flawless, from the initial home visit, to installation less than 3 months later (Dec22). Options and the work were clearly explained to us, and we really appreciated the advice re choosing the right Stove for the room.The installation team were fantastic and thoroughly professional. They protected all surfaces and left the property spotlessly clean. They also took time to explain how things worked, and made time for any questions.Likewise, Dianna in the office was fantastic. Communication was fantastic throughout and all queries were quickly dealt with. Nothing was too much trouble!Thoroughly recommend Andy and his team. This is about as good as customer service gets.
December 2022 by Gemma Coventry
Amazing service and amazing work. We love our new log burner. 100% recommend.
September 2022 by S L
Andy and the team took care of all aspects of the installation. We thought it would take longer than quoted, we were wrong. Can?t fault the service very competitive, no nasty surprises excellent results, very professional and clean workers. Massive improvement to our living room ambiance. Happy customer would highly recommend.
June 2022 by Dave Kerr
Andy and his team were great! We'd been told by other companies that it wouldn't be possible to put a stove in the fireplace that we wanted, but Andy came to do a site visit and gave us very clear and helpful advice, confirming that it was possible and helping us pick the right stove for us. When time for the installation came, the work was quick and clean, the stove looks great, and we got more really helpful advice and friendly service. All in all, we would definitely recommend them to anyone!
March 2022 by richard gross
Andy did a fantastic job of fitting my new wood burner. The work was clean and tidy and he gave friendly professional advice from start to finish. The office staff were equally helpful and knowledgeable. Can't recommend highly enough!
February 2022 by Kim S
Had difficulty booking the appointment, the office was quite inflexible despite trying to book in advance in the summer (I work for the NHS so have had to book leave in advance). However I cannot fault either the quote or the installation which was completed in a timely manner and left spotlessly clean.
September 2021 by carolyn
Had wood burner fitted - thank you to Andy's team who worked very hard and left the room very clean and tidy. Would have no hesitation to recommend. Brilliant job all round.
