May 2023 by Sid Dixey
I have used Bretts for 6yrs and the service is always been 110%.Very helpful, curtious and friendly always willing to advise you.Many thanksSid Dixey
April 2023 by Tom
Small selection of goods but top marks for prescriptions. Always prompt and helpful.
December 2022 by Geoffrey Bourne-Taylor
The instructions on my medication (Finasteride, by Milpharm), under warnings, say: Finasteride tablets can affect the results of a PSA test. talk to your doctor or PHARMACIST [!] before taking the Finasteride. I asked the question; she rebutted my information; we unpacked a box of Finasteride; I pointed out the caution; we argued at cross purposes and she eventually turned her back on me, in front of her staff and a shop full of customers, and walked off. This was no way to treat someone who had asked for advice as instructed on the medication. An appalling lack of social skills and a failure to recognise that many who ask for guidance from the professional are actually nervous and uncertain and are actually seeking advice!
September 2022 by Sharif A
Incompetent!GP confirmed prescription was sent. We visited Bretts 2 hours later to collect the medication but we were told that the prescription had not arrive.We went to Bretts the next day and received the prescription. When we queried about the time the prescription was received at Bretts, they confirmed that the prescription had in fact arrived the day before and 40 minutes before our first visit! Apparently, pharmacy had 'made a mistake'. The pharmacy was NOT busy.Fortunately, the prescription was not for pain or other critical care or asthma for example!!!!!UNFORTUNATELY, patients in Grove have little choice. So please INSIST that Bretts double check!@Bretts: you are not a Candy store selling sweets! please invest in training your staff and remind they are part of the care system.
May 2022 by James Nemo
My Mum's medication needs have changed drastically over the past year or so and Brett's Pharmacy have been brilliant adapting to those needs. All the delivery drivers who now drop her medication to her are so polite and respectful. Brilliant service, thank you!
August 2021 by Paul Cripps
Absolutely fantastic service every time I go there. Nothing is ever too much trouble and the team are always happy and welcoming.Honestly can't praise the staff enough.
August 2021 by James Price
Many thanks to Tina for helping my Mum so much
June 2021 by Sue Loxton
Only use to drop of and collect prescription from. Useful for toiletries and over counter medicine. Advice is available if needed.
March 2021 by Emma Slatter
Lovely helpful staff
January 2019 by Jim Postle
Busy small pharmacist with easy parking and helpful colleague's.
January 2018 by Sarah Postle
Always friendly staff, even when busy.
January 2018 by Peter Breakspear
Always good service
January 2018 by BeadieJay
This is probably the friendliest place in the village. The staff are always welcoming and nothing is too much trouble for them. If they don't stock a particular item they will try and source it. The pharmacists are helpful and willing to offer advice. There is a small waiting area with seats. They provide a free home delivery service for prescriptions.
January 2018 by Nik B
missed medication on prescription. Didn't bother to say anything when I collected it in the sealed bag yesterday. Opened it as I am just going on holiday (sunday)to find that it is missing! Amazingly bad. I wonder who has my medication now. Will teach me to rely on people to get it right. Will always check now. And it is the entire medication too, not just a different number! - and it is on the form so it was ordered.
January 2017 by Stuart Tyrrell
Bretts have been super helpful in scheduling the delivery of my regular prescription to my house.Thoroughly recommended!
