January 2024 by Laurence Mays
Awful service, grumpy staff rude and unprofessional. Avoid at all cost.
November 2023 by David Taylor
Excellent service yesterday for my covid jab no queue one of many that had to come from didcot to Wantage as jabs not available in our Town !
October 2023 by Philip Wiblin-Pavey-Matthews
Dirty dusty shop looks like it hasnt been cleaned for months. No one must have checked the site before Covid or flu jabs were given out. Because there shouldnt be doing them with a shop in a right state. Cobwells stuck between lynx packs. Spillages not cleaned up on the floor. And thick dust on the Tv. Not to mention the Cobwells etc hanging from the ceiling and on the units.
October 2023 by ds whitmell22
Many thanks for giving me a Covid jab. I had a long wait because the queue included both those who had booked and other walk in patients. I suggest that separate times are provided for separate categories. But it was worth the wait!
October 2023 by Richard Nickerson
There is no point in making an appointment for vaccination, you just join a 2 hour wait in a walk in queue. Appointment is irrelevant. Incompetent place, find somewhere else if you care about your time.
October 2023 by Charles Selley
Booked a covid jab appointment & had to queue with drop-in people ... Told that the booking was to book vacine not an appointment ... Told them I've bever heared anything more stupid & complete shambles
October 2023 by Claire Ballard
Very, very rude staff. All I asked was a very genuine question and got spoken to in a very disgusting manner. And I got called thick when I pointed out that she was actually in the wrong and is not what the website said.
October 2023 by Michael Dunning
Had to queue for one and a quarter hours in the cold although I had booked an appointment. Dirty, sad shop. All that is wrong with UK.
August 2023 by ToxicPiano
Just wonderful, the atmosphere, kind staff, wide range of medication and excellent service makes it a 5/5. Definitely recommend this place to anyone in need of a pharmacy.
July 2023 by Ian Smith
Extremely rude staff! Today my wife had an urgent enquiry and she is very hard of hearing. The staff were very rude to her and slammed the phone down on her twice! Avoid if you value your healthcare ?
July 2023 by Susan Buckingham
We went there yesterday 28th June 2023 for our Covid jabs and the service was excellent couldn't fault it at all
June 2023 by David Stroud
Went for my covid booster, asked to fill in a form with my name d.o.b. ect, eventually got through for my jab but had to wait for ages as the person doing them couldn't find me on the system, she went out of the cubical for ages I looked at the computer to see that although she filled in the details 3 or 4 times each time spelling my name incorrectly, when she returned I pointed this out and she corrected it and it went straight through. Felt sorry for those waiting in the queue behind me. TOTALLY INCOMPETENT AND NEEDS TO OVERHALL THEIR PROCEEDURE FOR COVID VACS.
April 2023 by Sallie McCullough
I had my flu and covid vaccinations done at Cleggs but they did not enter them into the NHS system. Subsequently this has caused me issues, especially for travelling abroad next month. I approached Cleggs and was told they may have forgotten to do it or had Internet problems at the time, but there is nothing they can do or will to. It's the last time I ever go there!
April 2023 by Kat Botchway
The pharmacy kept me on hold for 40 minutes as they were searching for a prescription they claimed I had already picked up (I hadn?t). When they took me off hold they hung up immediately. I phoned back and they said they had realised that it was their mistake and I had not, in fact, picked up the prescription. I then asked if they could double check the name of the prescription that they had found for me so I could be sure it was the right one and they told me that they couldn?t be bothered with this any more and hung up again. All in all, rude and disorganised.
January 2023 by Maurice
I booked a Covid booster appointment but I needn't have bothered. There was no indication of where to report for an appointment, so I was not asked for my name and time when I arrived, and I eventually discovered that some of the people sitting or standing away from the counter were waiting for vaccinations rather than prescriptions. With an appointment for 9.50 I sat down at 9.45 next to a man who said he was down for 10.15, but he was invited in first, apparently just because he was nearer and was assumed to the head of a queue I did not know existed. If you 'walk in', you may be disappointed if there is too much demand, but appointments should be kept to as far as possible. Poor organisation, but the vaccinator was friendly and efficient when I got in.
