March 2024 by Euan Grant
Went to choose an engagement ring. Staff were very friendly and helpful. Janet was especially helpful with getting the correct size of ring and went over and above to get the particular ring we were interested in, ordered in for us as we were due to go home from our holiday just a couple of days later.
March 2024 by Roisin O'Dea
James Harling was very helpful informative and patient while I was choosing my watch. Highly recommend.
March 2024 by Harshada Yadav
We had a very amazing time selecting the watches at H Samuel with the help of Janet! She was just amazing and too kind to make good choice to help us select.
March 2024 by annabella
I had two links removed from my watch strap and two new batteries fitted in another two watches. Excellent service, very friendly staff, nothing was too much trouble. Highly recommended.
March 2024 by Gail Ilott
May I just say how incredibly helpful the member of staff was today in my local Samuels store in Witney Oxfordshire . He even modelled a necklace for me , so that I could determine the right length of necklace for a birthday gift for my husband .Thank you once again. I shall hopefully be visiting your store again in the future.Gail Ilott
March 2024 by Ryan Gregory
James was extremely helpful with us, we went in for wedding rings and he was great at advising and was not one of those pushy sales person you can often be greeted with, he was pleasant and patient. Highly recommend going there and they have some great offers on too!
February 2024 by megan sandford
James h was great
February 2024 by Mikey Piper
Served by a lovely lady who listened to the sort of thing I was after and made a superb recommendation. Excellent service, thank you
February 2024 by laura morley
Really friendly people and was served by a really nice lady called belinda she explained everything to you and had alot time for you aswell great customer service
February 2024 by Darren Kirby
Poor service delivery from their Witney branch.
February 2024 by Louise Brown
I would like to comment on the service in H Samuel in Witney.Despite the fact I was enquiring about adjustment of a strap that I hadn?t even bought in that shop and also that the shop was just about to close, the sales assistant was extremely helpful in sorting the problem out for me.There was no charge levied - only a suggestion of a voluntary donation to a charity box.I was most grateful for the service and would definitely return.
February 2024 by Joan Swindells
James served me at Samuels, Witney, this morning. He was friendly, courteous and very helpful. With his advice on the properties and the price I bought a watch that I like very much, and one I know I will be pleased with.
February 2024 by Marie Q
I recently had the pleasure of shopping at H. Samuel, and I must say it was an exceptional experience. The store's service provided by James Harding, the store manager, was truly outstanding. He went above and beyond to assist me. The level of professionalism and friendliness from James made my experience memorable. I highly recommend H. Samuel store in Witney, and kudos to James for delivering exceptional service that exceeded my expectations!
February 2024 by Adrian Hall
James the store manager was very helpful & pleasent with sorting out my neckless today I'm very pleased with the outcome would highly recommend this shop in the woolgate centre witney
February 2024 by Kerry Dare
Amazing service , James was extremely helpful and made it a very easy process. Can't wait to pick it up now