July 2023 by Natalie Midwinter
Had an absolutely brilliant experience with Jayne at Lloyds Witney, she gave us amazing advice and helped us after an awful experience at my partners bank: Barclays, couldn?t thank her enough and her brilliant customer service! THANK YOU JAYNE
May 2023 by Carole Abilad
Very helpful in Lloyd's,lovely staff.
August 2022 by Steve Pollard
First visit and found the staff to be welcoming, professional, friendly and very efficient; even helped me fill out the form to pay in a foreign cheque having forgotton my glasses.
April 2022 by Cliff Robertson
Excellent friendly professional service at Lloyds Bank in Witney in transferring large sums of money. Nice people, nice environment, impressed.
July 2021 by Victor Carrasco Muñoz
(Translated by Google) My recommendation to anyone who wants to open an account at Lloyds Bank is to avoid this branch. I have gone to help a friend to open an account and they have rejected their documentation on two occasions. On the first occasion, he went with his passport and as proof of address he brought the rental contract. It was rejected because the contract was digitally signed. We have returned with letters from the GP and Council Tax, in which he clearly shows his name, surname and address. They have been rejected again because in the United Kingdom it has been registered with a single surname and in the passport it puts two surnames. The girl at the branch has not been or has not wanted to understand that in Spain two surnames are used and that in the United Kingdom only one. The girl's recommendation is that we go to the council and the NHS to put both surnames if we want her to validate the documentation for us.It is very sad to feel that not only did he not help us but that he made things more difficult for us.(Original)Mi recomendación a cualquier persona que quiera abrir una cuenta en Lloyds Bank es evitar esta sucursal. He ido a ayudar a un amigo a abrir una cuenta y le han rechazado la documentación en dos ocasiones. En la primera ocasión, fué con su pasaporte y como prueba de domicilio llevó el contrato de alquiler. Se lo rechazaron porque el contrato estaba firmado digitalmente. Hemos vuelto a ir con cartas del GP y de Council Tax, en las que claramente muestra su nombre, apellido y direccion. Se lo han vuelto a rechazar porque en Reino Unido se ha registrado con un solo apellido y en el pasaporte pone dos apellidos. La chica de la sucursal no ha sido o no a querido entender q en España se usan dos apellidos y q en Reino Unido solo uno. La recomendación de la chica es q fuéramos al council y al NHS a poner los dos apellidos si queríamos que ella nos validase la documentación.Es muy triste sentir q no solo no nos ayudaba sino que nos ponía las cosas más difíciles.
July 2021 by Rebecca Taylor
Staff are always excellent in store - 10/10 customer service at Lloyds :)
March 2021 by Becca Brown
Staff are always excellent in store - 10/10 customer service at Lloyds :)
October 2020 by Margaret Mix
Took a long time to sort and close an account. But staff were very helpful
October 2020 by JIBBER
Left me without access to my wages for a week now meaning I haven't been able to buy food especially at this hard time, I will be changing banks after this is sorted.
October 2020 by Adrian Bullock
As usual more people trying to get you to serve yourself than on the counters actually providing customer service. Can?t believe I pay for this service ?????
August 2019 by Tom Pilling
Really really poor experience here, left me without access to my savings for a week. The staff and manager were very nice trying to fix the issue.
May 2018 by Henry
I have tried to open an account several times and they have rejected me inventing procedures, racist people with very professionalism.
Especially to the Manager Sarah who shows that she is not professional and racist.
I have filed a complaint to take action against the ineptitude of this staff
January 2018 by Phil Leach
Unhelpful staff with who insist on patronising customers instead of offering actual advice. Time to find a new bank.
January 2018 by L S
Very friendly and helpfull staff. Best greetings from Poland
December 2017 by philip leach
Unhelpful staff with who insist on patronising customers instead of offering actual advice. Time to find a new bank.
