February 2024 by Chelsea Moccia
I had the best customer service experience! The earrings are now my favourite thing to wear and they arrived quickly in beautiful packaging. I can?t thank or recommend them enough!
February 2024 by Queen Chelly
I received gorgeous Clogau earrings and the service was above and beyond-lightning speed delivery and such detail to packaging, thank you for the sweets!! Honestly such lovely people, I can?t thank you enough ??
February 2024 by Jason Feeney
Over the last 3 years I?ve been lucky enough to purchase 3 watches from here the last one being a breitling just before Christmas, on all occasions the staff have been very courteous and professional and there attention to detail is great, lots of advice and never any pressure to buy.All in all if you?re looking for a great timepiece whatever your budget I would definitely recommend these guys.?
January 2024 by Thomas Koh
Having recently made a purchase just before Christmas I was made to feel welcome and nothing was too much of an ask. Stacey was superb and would 100% buy from them again!
January 2024 by Roy Rogers
I purchased these for my wifes 70th birthday, Which is 22/3/24, as they are gift wrapped I have,nt seen them as yet.The 5 stars are for the service ,delivery and price. Regards
May 2023 by Alex Coe
Les was excellent. Classic professional service to match the product! Lovely shop, very welcoming ? very patient and took the time to explain everything to me about my purchase. Made my day! Thank you ?
April 2023 by Liz Rawlins
My partner recently proposed over the festive period, and my engagement ring... well, I couldn't be happier. The ring needed resizing over the busy Christmas period, and from the moment I walked in the door, I was greeted with smiles, enhancing the experience. The team who helped me were incredibly knowledgeable and patient, explaining the resizing process and answering my questions.What stood out to me was the attention to detail and care that went into the service. I was told exactly what they would be doing and when I could expect to see my beautiful diamond engagement ring on my finger again.In addition, Jackie made sure that the ring would fit my finger perfectly.Thank you for making such a memorable and enjoyable experience!
March 2023 by Mark Threadgill
Firstly I?d like to mention I am in nature a very fastidious person.For some time I have been searching the southern counties for a dealership I could entrust in the purchase of a watch that was to be a family sentimental gift that I was to choose for myself.In choosing I paid particular attention to the customer service I was receiving.In brief, I received very honest advice with a very friendly professional attitude. I was delivered focused attention to service and satisfy my fastidious requests.Over a period of three visits I concluded my choice having actually enjoyed the time choosing.With an open mind I entered Terence Lett jewellers - then realising all felt perfect to conclude the purchase of what is to be a cherished gift.It took some time seeking out what I thought was the right business for me to purchase a very sentimental gift, an Omega watch and matching set of cuff- links. With honest and friendly staff it secured a feeling of receiving excellent customer service and for the future - as I will be back!Thank you particularly LES firstly for your patience and for a pleasant and informed experience.I will not hesitate to purchase any other item from Terence Lett jewellers. Highly recommended.Mark Threadgill
February 2023 by Shannel Chauhan
The reviews speak for themselves.....don't ever go elsewhere. Les was so kind and understanding when I wanted my 3 rings sized up after they were not done correctly at another jewellery shop in Witney (I was charged for 3 rings when they only sized one of them.. Les checked this for me!). I received a free ring box that is large enough to keep my three rings. I'll never go elsewhere ? happy customer, thank you also to the lovely lady x
February 2023 by mathew banks
After deciding to propose over the Christmas period, I was struggling to pick an engagement ring style which my partner would like. After originally i picked wrong, Dominic and Les were on hand to offer their expertise and with their expertise helped me choose a ruby ring which my partner absolutely loved. Thanks again for the great price and even better customer service.
January 2023 by Colin Cook
Very pleasant buying experience, Dominic was extremely helpful and kept me updated constantly. Will happily recommend. 5+ Stars
October 2022 by Pete K
Having recently purchased a 2022 Tag Senna watch from these guys, I could not have been more delighted with the care and assistance I received. It was all done by phone and the order was placed online. Dominic was amazing and bent over backwards to help. I spoke to two other members of staff, who were just as accommodating. I certainly know where I will be going for my next purchase. I cannot stress enough how good the whole purchase experience was. If you are thinking of purchasing items from this shop , please do not hesitate. 10/10.?
October 2022 by Samantha Grubb
WOW!!!! Phenomenal service. Attention to detail is unbelievable. From start to finish the experience was way beyond our expectations. Dominic was a true gentleman with a very supportive team. I highly recommend Terence Lett.
October 2022 by michael kessler
This review is well overdue. While considering my next purchase and visiting the website, I realised that I hadn?t left one from my last acquisition. It may appear as a backhanded compliment, but these things are also important to know.I bought a watch that was faulty. Luckily it didn?t fill up with water, but it would?ve if used as intended - the seals were faulty.Anyway, moral of story is Terence Lett, Dominic in particular, sorted the issue out in record time where I was offered a brand new watch or a refund. I took the former offer and have been happy ever since.So rest assured that if you are one of the unfortunate ones, you?ll still be in safe and honest hands. Well done ?
August 2022 by Claire Holden
Excellent service at Terence Lett! They fixed my bracelet catch for free, suggested a replacement catch and advised an approximate cost but there was no hard sell! It?s sensible advice to protect my 19 year old bracelet and the catch, which had obviously thinned over the years, many thanks Terence Lett, I?ll be back!