January 2024 by Jarno Shackleton
Went in today the guy that works behind the front desk was very helpful couldn't say the same about the bike mechanic as he Rocked Up 2 hours late and I wanted to buy a bike for my son's Christmas present Said not going to happen as I do not have time today I said maybe you should turn up on time and left the shop
December 2023 by David Everett
Great customer service and selection of toys
October 2023 by Yasmin Simms
I popped into Toy Galaxy for the first time last week and I was amazed how big it was! And by the huge selection of toys! Good quality products at a reasonable price!
August 2023 by James Coleman
A real old school toy shop. A huge choice of toys, loads and loads of lego, there is a bike shop out the back. Don't think it's a small shop it's really big with lots and lots of choice. The staff are really friendly as well.
June 2023 by Jenny Pawsey
Kind, helpful and very well stocked shop! It looks small until you go in and it's a positive tardis in there. My kids have been once and I predict they will now pester me to go at least weekly.
May 2023 by Graddy 61
Went to Dentons Cycles within Toy Galaxy in Witney to look for bike lights. They had lots of lights and other accessories from Oxford Products (also based in Witney). Found a light which I thought would fit on my pannier carrier and eventually the assistant said I could return it if it didn't fit. Only dissapointment was the time it took to be served as he was chatting to another customer. If I had at least been acknowledged, that would have been good or briefly stopping his long conversation to ask if I was OK!
October 2022 by Louise Sherlock
Saw couple of things in there, as i always do, i check prices on internet and it was £10 cheaper on line so i asked if they do price promise as most places do, lady was very rude shouted at me "no" and i apologised as i was only asking if they do price promise cos if they did, i would have brought it there and then, lady again was so rude to me so i left the shop! I wont be shopping in there again....
October 2022 by Mark Peters
Good selection of toys for most ages.
February 2022 by WitneyS-2
This owner seems to dislike kids. Telling them not to touch the toys constantly. I thought they should help and encourage kids to have good time in the store, A very negative environment for children.
January 2022 by VicG-26
Who?s the manager in this shop as I have a complaint to make about the bike shop
August 2021 by Paul Dawson
Did not buy anything from the toy shop but spoke with the two lads in the bike shop.Very knowledgeable and helpful.A couple of really nice lads. Give them a shout if you need anything bikes.
February 2021 by Pete Hutton
Having just opened after the lockdown, I'm very impressed with this store. You get the usual great friendly service with full consideration for social distancing. Also a great sale at this moment in time.
February 2021 by Clayton Majour
In my own opinion ..something isent quite right with the bike shop .1. I was told to scrap my bike through them as it?s not ?road worthy? although I only had the bike 6 days ? and cost me £298.99 New!2. I?m told it will cost me £250 for one new wheel , a new chain mechanism & a new rod including labour fees.. ?3. I?m also told the wheel is really badly bent ( my other 2 quotes told me my wheel it self is straight and not bent in the slightest)4. I did 2 other quotes and was told It would be £100-£130 max (including labour)5. I then go to find out the previous 2 customers I know personally that he dealt with , he also told them ?strangely? the same story?s .. that they are not safe to ride and should be scrapped through him again funny enough ?.. I believe he is over charging people & taking their bikes off them for ?free? & doing them up good again & re selling them .. con artist ! Do not use this shop for bikes.. for toys yes! But bikes no way! ?
February 2021 by Patrick Phelan
The toy shop I can not fault. HOWEVER the cycle department are a disgrace. Telling me to scrap my NEW racing bike as it would cost to much money to fix, funny enough they?ll scrap it for you ? I took my bike else as I thought this was strange. I had it fixed for £100 and they cannot on earth understand how I was quoted £250 from Dentons. Absolute disgrace trying to con innocent people out of pocket in a GLOBAL PANDEMIC with the whole country out of work these people are trying to pull your pants down
October 2020 by JohnW-2858
Shocking customer service.It?s not surprising businesses like this are going bust.
