Unfortunately when I sought an exchange for faulty footwear sold in this store, I was denied by Blacks despite the purchase evidence I presented to them. I expected a lot better from this establishment which previously I respected to a high degree. They have let me down and I will not be shopping at this chain again.
October 2023
Great selection for all outdoor activities, with very helpful and friendly staff. Had one return which was quickly and effortlessly dealt with by staff.
July 2023
Got to give 5 star+ to Nathan, his customer service is fantastic. Aswell as free delivery.. item came next day.
Following advice given by the government and health officials, we're delighted to announce that our stores in England and Wales are now open for all customers. Stores have guidelines in place to keep our customers and colleagues safe, and our website remains open 24/7 for your convenience. When in store, please adhere to the guidance and we look forward to welcoming you back.