January 2024 by Davie J
First time visiting, thought the decor was nice and the staff were welcoming. Table was a bit sticky when we sat down but hey don't sweat the small stuff. Ordered 2 x kids dishes (3 courses for £7.50, seemed very good value) and a normal pasta dish (beef Ragu) and a pizza. The main meals took an age to arrive and when they did one of kds meals was missing, was told by the waitress it was on its way, no explanation provided and no apology when it did arrive 10 minutes later. Kids pizza was really quite small and left 6 year old still hungry. Adult pizza was decent at best however the pasta dish was tiny, honestly looked stater size. It was actually pretty good but I was still very hungry afterwards. Service was generally slow, kids desserts (ice cream) took 15 minutes to arrive. All in all it was a poor experience, staff were pleasant enough but inattentive. Unsure why service was so slow as the place was fairly busy but didn't appear to be unmanageable. There was an empty dirty table at the window when we arrived that was untouched when we left 90 mins later.
December 2023 by Steff W
Going down hill. Used to be a lovely place with fantastic service. The last few times we've been in the table is left half cleared for around 10 minutes between courses and the servers walk straight past. Won't be back in a hurry.
December 2023 by doddsers
Pre ordered our family meal so expected things to move quickly, especially after,being told we only had the table for 1-1/2 hours. Ordered drinks which took 20 minutes to come. Starters arrived 15 mins later, they were the highlight of the night! Main courses were 90% of a disaster, my Apollo Milanese was a cheap, beaded chicken fillet which arrived with cold, hard broccoli and chips (they were good), 2 calzone pizzas were well burnt on top and a veg pasta was stone cold and had to be re-cooked. I realise that a good discount was given but it was still a very disappointing visit.
December 2023 by Christine MacGregor
Arron and Jacqueline were both so helpful when I visited the store last week in desperate need of a new bed and mattress. The store itself was easy to find, clean, well laid out and easy to navigate. I was helped through every step of the way and I felt like the right questions were being asked and I was listened to. I didn't feel pressured and they answered all my questions happily, and gave me good advice. I was very happy with my visit and the service.
December 2023 by george ross
Excellent service , friendly staff , very helpful, and no pressure , everything was explained very well .Roll on delivery ?
December 2023 by Desi M
Delicious food, brilliant atmosphere, excellent service ! the staff were very attentive and made us feel very welcome
November 2023 by Jekaterina S
We were a group of 6 celebrating a friend's birthday. Food was tasty and Alla did amazing job looking after us. She ensured that Birthday girl got a magical service and enjoyed her evening. Free birthday dessert was a cherry on top. ? Thank you to Alla for looking after us so well. We had a great time.
October 2023 by Wieke Vergeer
Came in twice to buy a pillow, eventhough it might not be as big of a purchase as a bed I would have appreciated some help as I told the sales person I needed advice. Both visits I didn't get anything more out the sales people then; pillows are in the back, I was the only customer in the whole shop so it wasn't even like it was too busy to deal with me. Because of this I went to John Lewis to buy the exact same pillow I saw at dreams where I was greeted and adviced to my wishes. Because of this experience I won't be coming back for anything.
October 2023 by Linda Davidson
Excellent service given lots of information very helpful
October 2023 by Courtney K
Always a fantastic time at this restaurant. The kids menu is fantastic and everything from the service to the food is fantastic. Accommodated us at short notice on a Friday night and made us feel so welcome. Thank you!
September 2023 by chelinakp
I hadn?t been here for a few years because I moved away after uni, but it was a pleasant surprise to come back. The staff is clearly well-trained, they are very polite and attentive. The food is flavourful and I think it?s a step up from last time! Well done, thank you for a good dinner!!
September 2023 by Y5757JHelizabethd
Yesterday we were with friends, it was busy, a girl was running alone throughout the restaurant, one of the guests shouted at her in the whole restaurant, how she steadfastly withstood this situation, solved this problem without rudeness, honestly, if I were that waitress, I would have shouted in response to the client. The girl was great, she solved all the issues, tried to do 5 things at one time. Interesting fact that the 2nd waitress just walked around the restaurant and did nothing. I want to say thank you to this girl.
September 2023 by br0b0y
Always go to Ask Italian for meeting up with family, never had any issues until tonight . Disappointed tonight with the time it took for meals to come out, waiting staff were fantastic but extremely slow service from kitchen. Did ask our waitress if there was staff off, was told there had been a change of kitchen staff the last couple of weeks, that people were going back to college. No offence but didn?t think the kitchen staff were students so I?m not sure if there was a cull or staff left for some reason. Such a pity, it?s always our go to in union square for food. Food when eventually served was good but table booked at 7.30 and no starters until an hour and half later isn?t great. My main course pizza came 15 minutes after everyone else?s main course cos apparently the first one stuck to the oven and they had to remake. Hopefully it?ll be better next time ?
August 2023 by Marilyn Parle
Jacqueline gave excellent service in helping me choose a new mattress. Jonas took my payment and was very efficient. Very impressed with the service I got.
August 2023 by Samantha M
Booked here for dinner with my partner and we will not be back. Absolutely terrible service I had asked for lasagne and was met with ?no? to which I was took back quite a bit and said ?sorry?? ?No, no lasagne? wish we had just left there and then. Opted to have another pasta dish which wasn?t very nice, my partner enjoyed his pizza though so wish I had just chose that too. It wasn?t too busy when we were in so no excuse for the service. When leaving and asking to pay I was met with a card machine with the cheek of giving herself a £6 tip.. not a chance
