August 2023 by Ryan Avery
The best experience I have had at a pharmacy. I was anxious about going in to see the pharmacist given previous horrendous experiences elsewhere but both staff I spoke to were polite professional and friendly. The pharmacist was outstanding and put me at ease despite feeling uncomfortable talking about what I was there for. Thank you so much.
June 2023 by Robert Pearson
Fantastic service. Pharmacy was so polite and so helpful. Shop super clean too
May 2023 by Google user
Fantastic service. Pharmacy was so polite and so helpful. Shop super clean too
May 2023 by Linda Brown
Worst chemist in Airdrie don't seem to have a system some need a lesson in customer came
May 2023 by Gary Rutherford
Brilliant staff always ready to help
March 2023 by Audrey Tweedie
Very approachable and friendly.
December 2022 by Janet s
Absolutely terrible service, they don?t answer the phone and when you go to the pharmacy you?ve to wait 45 minutes to an hour to get a prescription. At times the prescription has been with them for 3 and 4 days yet they still tell you the items aren?t in stock. There?s always a queue yet the staff always appear to be spending more time standing about talking to each other. Worst chemist in Airdrie. Boots are really needing to take a look at the staff and the ?service ? they?re offering the public. With the service on offer they would be as well closing shop.
October 2022 by Edward Murdoch
Now have to wait for ages or when you try to phone you have do so five or six times
October 2022 by Graham Cunningham
I stood for 45 minutes waiting to be served, only to be told several items were out of stock and told to return next day. The assistant was very polite.
October 2022 by Gemma Gribben
Disgraceful. Waited outside for 45 minutes to be told by a very rude pharmacist it would be an hour wait for prescription to be made up!
July 2022 by Kerry Stewart
Absolutely terrible .... tried calling pharmacy all day no answer then line busy ect .
July 2022 by Jim Pringle
Although they are under staffed and busy. I cannot comprehend the logic of the pharmacist when I called in to try and collect 2 prescriptions yesterday. The pharmacist told me my wife's prescription was not made up yet but that he would do it for me. He then told me that my prescription was there but again not made up and that he would NOT make it up and I would have to call back for it in the next few days. When I asked why he said they had the items but were too busy. I waited 20 minutes for my wife's but had to leave without mine because he refused to make it up. Don't understand his logic. Maybe someone from the company could explain why.
June 2022 by Dark Dragon101
I was waiting for half an hour to pick up a prescription - that isn't the issue though. I was waiting for 25 minutes, popped out for 5 after waiting ten because of severe social anxiety. The first woman I spoke to was lovely, but the second got snippy because I missed my name. Not one member of the public was wearing a mask or obeying social distance rules, kids were coughing on everything and it is a tiny pharmacy. This is why I had to go somewhere else for 5 minutes. Not great for someone with mental health issues.
June 2022 by Jim Francis
Absolutely shocking pharmacy its filthy inside never cleaned , staff are very helpful understaffed thoNever could get my monthly medication correct kept blaming Gp surgery wich was lies,Definitely won't be back in this pharmacy terrible experience over last few months
March 2022 by Barry Lang
Opens at 8.30am online and shop windowArrive to be told 9.am by a staff member whom had a rotten tone from the second she rolled down her car window we don?t open till 9 ?Ok that?s fine why does it say 8.30 onlineNot been changed not my fault she saidPulled her politely about her attitude and it was ok byDon?t care?if it wasn?t for us they wouldn?t have a job disgusting way to talk to the public I?m changing chemistYou all should do the same ?
