September 2023 by A White Roofing AWR
Got new Indian sandstone slabs to put down they look great ??
September 2023 by Alana Smith
Not the first time I?ve been to beatsons in alloa and everytime it?s a joke. When manager came out to speak to me she was bluntly rude. I was only asking for a quote and wanted to hand over my measurements. My husband went into the yard behind beatsons and staff were laughing away , vaping and smoking away whilst driving the lifting machines and didn?t look to bothered about being there. That was the last time I?ll ever come to beatsons. Shocking service. Shocking management and outrageous environment overall
July 2023 by Ian Moorhouse
Polite knowledgeable staff.
October 2022 by Peter Austin
Ordered two containers of fungicidal wash, via Amazon.Goods arrived very promptly and the price, even with postage, was still cheaper than I can get it locally. A very good service.
October 2022 by Chris Dickson
Delivered on same day as ordered - driver was incredibly helpful - popped the top soil bags over my fence straight to my back garden ....Impressed with whole experience! Thank you!!
September 2022 by Murray Mcara
Local builders merchants if they not got it they'll order it for you
July 2022 by PAUL HAZI
£11.24 for a bag of multi finish been charged this morning, totally rip off. I?m a plasterer and I use all shops around but never ever seen this price. Will never go back if that?s the way you try to attract new customers. Good bye boys
July 2022 by Edward Morton
Great service. I needed paint mixed and was done quickly.
May 2022 by Brian Innes
email reply thank you! I typed without getting paid for it I'm sure YOU could manage to type , that IS getting paid for it!tell me what happened with order WEB63618 !!!? before i write my online reviews!! Order the exact same order a few weeks earlier and it appeared 8am . The driver had been sent out with a large lorry and had to carry the items one by one along the 100 yard avenue (said truck was too big to turn in) the order was fine except one fence panel had not been nailed correctly resulting in one of the laps showing a SPACE! this I didn't notice until erecting the fence! Yesterday delivery could hardly have been worse . We both had taken time of work both for the delivery yesterday and also Wednesday Thursday and Friday to assemble the next stage of our fence. We we are up 8am expecting the same time of delivery (I believe it only is delivered from the Penicuik branch a few miles away ) same driver etc but this time in a smaller truck (which is clearly ADVISED on the order form to save the driver carrying the 5 of them again) We waited in all day (I KNOW a time of delivery is not guaranteed!) so eventually I went out for a grocery shop. It was not until after 3 pm my partner text me advising the driver had shown up and REFUSED to delivery the items as before. When it was explained the previous driver a few weeks earlier had carried them to our house this guy said "that's up to him but I'm not doing it!!" It was then explained it CLEARLY stated on order and advice note, a smaller truck was advised for this repeat delivery to which he just ignored. He refused to deliver these items and left. WE NOW HAVE BOTH TAKEN FOUR DAYS OFF OUR WORK TO TACKLE THIS JOB AND BECAUSE OF THIS DRIVER AND YOU COMPANY'S INCOMPETENCE WE DO NOT HAVE THE MATERIALS. MY PARTNER CALLED THE COMPANY YESTERDAY AROUND 3.50 WAS TOLD SOMEONE WOULD EITHER PHONE BACK OR EMAIL AND THESE WOULD HOPEFULLY BE DELIVERED FIRST THING THIS MORNING!!! WE HAVE HAD NO RETURN PHONE CALL OR EMAIL OR DELIVERY WHAT IS GOING ON! ps this complaint has been copied and pasted for Trust pilot Google reviews and social media. it is at time of sending SIX DAYS AFTER ORDER PLACED AND 10.58 AM !I HAVE ALREADY WAITED, A FURTHER THREE QUARTERS OF AN HOUR, FOR A REPLY TO ABOVE!pps I do NOT accept incoming phone calls (from numbers not saved on my phone!) so please EMAIL REPLY!! URGENTLY !!PPS YOUR WEBSITE BRANCH LOCATOR DOES NOT WORKYOUR EMAILS CONFIRMING THERE ARE ITEMS IN ?BASKET? SAYS ?REPLY TO THIS EMAIL WITH ANY QUESTIONS? .....ONLY TO GET AUTO RESPONSE ?NO REPLY EMAIL BOX?YOUR WEBSITE ?CONTACT US? ?DELIVERY AND RETURNS? PAGE DOES NOT EXIST!!?NO ONE ONE REPLIED TO FORM ?CONTACT US? EMAIL BEFORE PLACING THE ORDER !THANK YOU FOR THE EVENTUALL REPLY ON HERE WICH ADDRESSES EXACTLY NONE OF THE ISSUES MENTIONED APPARANTLY THE DRIVERS CHOOSE IF THEY DELIVER OR NOT!!! PATHETIC!4DAYS WE HAVE BOTH TAKEN OFF WORK AND NOT EVEN AN APPLOGY!
December 2021 by Martin greig
Great service from Beatsons Alloa, ordered materials online at 10pm and the items were delivered the next day at 8.30am, I had ordered one incorrect item which they picked up on so they brought a substitute which was the correct item also the delivery driver carried the materials up to the front of the house, Can't recommend them enough *****
November 2021 by Alan Mc Cormack
Excellent prices and very helpful staff.
June 2021 by John Lenaghan
Very helpful staff. You need to know exactly what you want when you go to the sales counter though. Nothing in the yard is labelled. Take a picture to show what you want or a ruler to measure.To be fair, they're not really targeting the "6 bricks please" type customer.
February 2021 by Davy Sinclair
Brilliant and cheery service in these hard times ! I'd tried all round central Scotland for timber and aggregate, no joy or a very long wait. Called Beatsons at 4.00pm and 5 tonnes were dropped at my door at 9.30 the next morning. 5 star service and very competitive prices ?????
February 2021 by Michael Burt
Beatsons are an excellent independent local builders merchants who assist us greatly with our garden landscaping needs. They're competitively priced as well as being responsive and helpful. Their reliability helps us achieve our objectives with our garden builds.
February 2021 by Peter Matthews
very disapointed. Ordered a ton of type 1 over the phone, as soon as they loaded in tipper van I could tell that its closer to 500kg than a ton.Checked it later and it was just over 600kg.greedy.
