March 2024 by Portia Lavender
Wow, got a quote of a clickbait, wasn't expecting much, but the quote was amazing. Then researched and was pleasantly surprised it's a real company, fully registered with ATOL and ABTA. I wanted to add on to the holiday quoted and Jo was amazing, she found me everything I wanted at a price I'm happy with. Dream holiday booked. Thanks Jo, communication was excellent and nothing was too much, when I didn't understand things she explained things in a way that just made sense. Just got to wait to go now!!
March 2024 by Clare Wilson
Excellent customer service beat all quotes I previously had been given.
March 2024 by Chris Joinson
Harris Brown was such a delight to deal with. He did us a fantastic deal and an even better deal later on. We've cruised with Cruise Kings before and would highly recommend them
March 2024 by Hugh Richards
Great planning by Harris.
March 2024 by M Smith
What an absolute disaster this company is. Constantly making excuses for poor service from 3rd parties. Book at your peril. Good luck everyone
February 2024 by George radcliffe
Very easy th navigate, then called to change airport,no problems all done in seconds
February 2024 by Linda Brennan
Booked fly cruise here Caribbean 1yr ago hotels where not good felt cruise was not tailored to our needs at all no follow up after holiday either Norwegian Breakaway was awful we seen waiters being given money to get into busy restaurants areas tailored mostly catered for Americans and we where confined to cabin for 3days due to outbreak of diahorrea sickness ship was not clean run down tired in areas entertainment awful customer services nightmare never again
February 2024 by Geraldine Christie
Today confirm our family cruise with Harris Brown who went above and beyond for us I know we asked a lot of questions but nothing seemed to be no trouble whatsoever First class service from Harris Thank you so muchRegardsGeraldine christieb
February 2024 by lee hingley
A big shout out to Nicola Boyd of Cruisekings.I contacted the company about a Las Vegas / Los Angeles and Princess cruise after an add on Facebook appealed to me.Nicola got in touch via the email and then phone giving me plenty of options for the trip.Communication and speed of replies was professional at all times.In the end I choose to go a different route for the holiday.I would certainly recommend Nicola and the Cruisekings to anyone looking for a custom cruise package.Many thanks Mr and Mrs Hingley
January 2024 by Sandra Groom
Just booked my cruise and stay in hotel with Harris who was very helpful and informative thank you would recommend cruise king to book your cruise
January 2024 by Elena V.F
I have to say I am facing a problem to get in touch with this company by phone either email. I booked a cruise in November 2023, paid deposit and I need to make amendment in my booking and nobody answers to me. Yes, my booking exists with P&O Cruises but CruiseKings customer services has auto answer. I am very disappointing that placed booking with this company. The best booking would be directly with P&O Cruises
January 2024 by Claire Williamson
Lovely customer service from Katrina, didn?t feel like a hard sell and answered questions fully. Katrina was able to give us first time cruisers some good tips!
December 2023 by Jennifer Palmer
Called and spoke to an agent who was helpful and took details of my requirements and told me she would send options but I have had nothing arrive since I called two weeks ago. I followed up with an email via the website, again no response in over a week. Not overly impressed.
December 2023 by mariah yafai
Highly recommended cruisekings.the staff are truly amazing. Give it ago I can assure you .you won't be disappointed. They go above and beyond to help.
December 2023 by caroline trays
Naomi is a credit to cruise kings. I saw a cruise online and rang to enquire and with her knowledge and expertise we booked the cruise . We have used cruise kings before and will definitely again .