July 2023 by sharon
Galloway Avenue stores in Ayr . 2 new staff are shocking , they do not have any customer service skills at all . They are rude to everyone , one of them refused to sell a lighter to a customer because he was a drug user , they limit the amount of alcohol you can buy eg one bottle and one pack of beer . One asked for ID from my son which he didn?t have on him , he said he comes into the shop everyday to which she replied she doesn?t care , he said the shop was a joke now . He went back round with his ID and she refused to serve him because of when he said about the shop. I have witnessed her being abusive to vulnerable adults and adults with learning disabilities and if you say anything they turn the abuse on you . The other staff are great apart from this terrible twosome . They are losing alot of custom because of their attitude and looking down their noses at people . They don?t even deserve one star
February 2023 by Stacey Mcsporran
Absolute shambles. Very unprofessional for a manager calling people muppets and clowns. Needs sacked and shouldn't be a manager. Faisalizing prices off Google Infront of customers. Should be a stackable offence. Would love to talk to the owner witch I will do.
January 2023 by Stephanie Harris
Great shop get on with everyone who works there always up for helping if I need there assistance and always tel if there is a deal on the product I buy
November 2022 by Gee Bell
This shop reeks of nepotism, four or five members of the same family are employed here. It makes it a very intimidating place to visit. With the exception of the young boy with the blue hair they all need lessons in customer relations and manners. If they are not shouting & arguing with each other they are shouting at their customers. Never a please or thank you & it's a problem if you ask for a receipt. The older woman acts like a fish wife, treating customers like an inconvenience to her. If they are doing a job & you are waiting to be served they don't even acknowledge the fact you are there, there's never an explanation, you are just left standing there. I would hate to be employed here with these people, it must be terrible for other staff who work here. Please sort this out before losing any more customers. These people need to remember it's us customers that keep their wages coming in.
October 2022 by Graham Murphy
Unfortunately can't do zero stars. Staff are a joke, products are over priced and often out of date. Severe health and safety hazards I've been told when taking rubbish and other things out at night. Staff are a family and are constantly shouting and swearing at each other in front of customers. Not a nice place. Won't be using this shop in the future
October 2022 by Billy O'Neil
Honestly worst shop I've shopped in, staff hate working there due to constant harrasment due to lack of date checks, the "manager" doesn't have a clue and has never worked in management previously. The abundance of abuse that customers take from most of the staff is unreal. Shelves are always abysmal and the whole shop is dated and pathetic. Unfortunately have to give one star as I can't give none. Sorry not sorry
October 2022 by Jaxon Haynes
Disgusting place. Staff are rude and are constantly abusing customers. Products are constantly out of date. Products are consistently over priced and the labels on most of the products are wrong. I won't be back and will be taking my money else where. Joke of a shop
October 2022 by Ian Howell
Shop is a joke. Products out of date all over the place. Over priced and the staff on the tills don't have a clue. Never had this issue with previous team of staff
October 2022 by Crack Addict
Won't be back staff think they are it with exception to one fella who does the stocking of the shelves etc. He always has time to help customers and is a credit to the staff but that alone doesn't help this shop.
October 2022 by Me Bell
This shop reeks of nepotism, four or five members of the same family are employed here. It makes it a very intimidating place to visit. With the exception of the young boy with the blue hair they all need lessons in customer relations and manners. If they are not shouting & arguing with each other they are shouting at their customers. Never a please or thank you & it's a problem if you ask for a receipt. The older woman acts like a fish wife, treating customers like an inconvenience to her. If they are doing a job & you are waiting to be served they don't even acknowledge the fact you are there, there's never an explanation, you are just left standing there. I would hate to be employed here with these people, it must be terrible for other staff who work here. Please sort this out before losing any more customers. These people need to remember it's us customers that keep their wages coming in.
January 2022 by Paul Wilson
The old woman who thinks she owns the shop is a nightmare cheeky to all customers if they get rid of her I will use the shop again. Lots of out of date eggs and meat on the shelfs if she spent more time checking out of date products than being rude to customers they would get on a lot better. Used the shop for 20 odd years will not be back in
September 2021 by Marie Segrave
Get store and brilliant staff
March 2021 by kerrie Morgan
So went to this store to buy beer, san Miguel 4 for £6:79, they tried to charge me £27? When I said its a 4 pack for £6:79,the woman tried to say no thats the price for 1 can!!! I said since when. ???
January 2019 by Eddie Fullerton
I don't know who wrote the last review obviously someone from the KA7region of Ayr the previous owner was called NADA he was an asset to the community he ran the shop for 37yrs he knew all the grandparents mums & dads children and grandchildren in the area he was an asset to the community and so are the new owners and the manager audrey is great with all the customers.
