February 2024 by Lucy Herbert
Staff was really really rude.
November 2023 by Kirsty Morrison
My mum went here today and had an appalling experience. She booked a 90 minute appointment to be told she was only allowed to try on two styles of dresses, as to quote the sales assistant, "they are too expensive to try on a lot of dresses " . Nowhere on the site does it mention a limit. At no point was she offered a hat or shoes to try on with her outfit. Meanwhile the sales assistants were running about getting hats and shoes for a woman who hadn't booked an appointment. Ruined what should have been a lovely experience for my mum. Wouldn't shop there for anything now and have told all the wedding guests and mother of the groom to avoid as well.
October 2023 by Marion Birney
They didn't even reply to my e mail
July 2023 by Margaret Anne
What can l say absolute amazing experience l had yesterday at the shopAfter travelling all over Scotland looking for MOB outfit my daughter came across Gina Smart shop and said we must try here Linda and Karen both made us feel so welcome the moment we stepped into shopAs being very fussy and after a few not nice experiences l was a bit apprehensiveLinda asked few questions regarding colours size styles l would like to try and made me feel very at easy no pressure at allLinda showed me a few and asked me just to try even l though they would put me out my comfort zone but as soon as l tried on l new looking l had found my dress l can?t thank Linda and Karen enough for given me a fantastic MOB experience l loved every minute and would highly recommend this shopThank you again to Linda and Karen for making my day so special l will definitely be back
May 2023 by Alison Joyce
Was in the shop yesterday looking for an outfit for our son's wedding in August, staff were fantastic, very friendly, knowledgeable and put me at ease. Linda asked a few questions on my thoughts for an outfit and got in spot on. I am delighted with my outfit.
April 2023 by Peter Kennedy
Jeanette was awesome , so engaging attentive and didn?t miss any detail for my wife with her wedding outfit .Made it a really enjoyable experience for us Bring on the wedding ?
February 2023 by Leanne
I went into the shop today to enquire if a dress I had seen online and wanted for my daughters wedding would be coming into the shop. The dress was already in stock and even though I didn?t have an appointment the staff kindly waited on my daughter to arrive before allowing me to try the dress on. It was everything I wanted. I bought the dress, hat, shoes and bag. My mum also found her dress, fascinator, shoes and bag. The staff were absolutely lovely, especially Jackie (I?m sure that was her name). She really helped make a simple enquiry about the dress into a special afternoon. Thank you all so much. We will be back to choose my mother of the groom outfit as soon as we have a date for his wedding!.
February 2023 by Theresa Lawson
Jeanette was very helpful and found me a lovely outfit for my daughter's wedding.
October 2022 by Elle Carnochan
My mum & myself along with my sister & niece all visited Gina Smart today after trailing the country looking for a mother of the bride outfit for mum. After a few Google searches we came across Gina Smart & from the first phone call made to the whole shopping experience it was a complete delight. All 3 ladies within the shop were so kind & very helpful. My mum is very fussy and is a hard woman to please however Georgia was a fabulous help and what a sigh of relief it was when mum said yes to the dress. The shop is beautiful & customer service is second to none. I would certainly recommend anyone to go here before trying anywhere else. Thank you so much ladies you've made this very stressed bride to be a happy one. ?
September 2022 by Katherine Hepplewhite
Jeanette was extremely helpful, only went to have a look and came out with my whole outfit for my son's wedding next April. Fantastic customer service from the ladies, well done.
June 2022 by Valerie Wyper
Called in today got a beautiful outfit thank you jeanette for your help would recommend your shop to everyone so happy!
April 2022 by Christine Mcewan
My sister and I visited today and we had an amazing experience with Jeanette, the first dress I tried on was the one I loved, Jeanette helped me with a hat, shoes and bag to match the dress all the staff were just lovely.
April 2022 by Julie-Anne Gourlay
Lovely shop with very experienced and helpful staff. Went in to find a Mother of the Bride outfit for my mum and was delighted with the selection. Lovely dress purchased - thank you for all your help Jeanette!
April 2022 by Annette Gourlay
Thank Goodness for Gina?s wish I had gone here first Huge selectio no pressure lovely staff.
Thank you
April 2022 by Stephanie Sinnamon
Recently paid a visit to Gina Smart for my mother of the bride outfit, the experience was great from start to finish. The staff were very helpful and honest. I bought my whole outfit and accessories and was so happy with the quality of everything, and the service was exceptional.
