February 2024 by kenny m
Was in on Friday getting a new tire fitted via motability this was a booked appointment they had broken the locking wheel nut and said it must have been BMW when it was in getting work done. Went to bmw on Monday and as a good will gesture they replaced the wheel bolts and new locking wheel nut called kwik fit and had the car booked in for today at 11:00am and yet a gain they broken the wheel nut and denied it. Yet it was a brand new one from bmw. went back to bmw on Tuesday now. Yet again they replaced the wheel bolts and new locking wheel nut key and said kwik fit would be given a invoice for this they even taken all the locking wheel nuts off so kwik fit didn't have to do this went back into kwik fit and said they had to call bmw regarding the invoice staff wasn't amused about this and eventually I got my tire replaced 4 days ffs been sent back and forth as a disabled customer thus is not acceptable unfortunately as it was motability the tire had to be done at kwik fit.In future I'll be using another branch
February 2024 by Pat Rose
Fast, efficient, friendly service
February 2024 by balddad007
Car was ready earlier that arranged time. No.hidden costs.
February 2024 by Jeff Jackson
Great service good advice definitely use again
February 2024 by Cameron Broadfoot
Damaged the finish on the alloy and intentionally turned the engine on and opened the door for me to not see the damage only untill I got home. They never admitted to causing the damage and the management never did phone me about it.
February 2024 by caterina burleigh
Staff was brilliant and very friendly thank you
February 2024 by Dorothy McKinlay
The guys were so helpful and kind
February 2024 by David Cooke
Systems down. Waited over half an hour before able to start my appointment. Informed by 2 other customers.. I would have been cheaper booking online
February 2024 by kevin lewis
Hayden provided a warm and welcoming attitude and was able to attend to my repairs immediately! He was very experienced in what information he was providing and helped me to get a better understanding in the work required. 10/10 Would Recommend Again and Again!
February 2024 by John Agnew
First Class Service, Very fast and reliable! The staff were very welcoming and knowledgeable on the job at hand. Will most definitely be returning for future repairs.
January 2024 by michael Casey
My brother went to see if they could temporarily fix the exhaust but they said no to help him he was doing 400 miles to get home but they wouldn't help him not good
November 2023 by Bert Kirkwood
I was happy with tyre alignment but I have loose brake callipers.I asked your staff if I could book in for a repair.They told me that they won?t do the callipers as I recently got the discs replaced at my local garage.They said because they didn?t do the discs,they couldn?t do the callipers.The policy didn?t really make sense to me????
November 2023 by Karen Anne Ralph
The garage is great haven't had any issues with the work they do thanks ?
October 2023 by Maciej Buczkowski
Hayden restored my faith in humanity. After being recently "robbed" at few other smaller garages, this visit to KwikFit actually made me feel better. There are still honest people on this world, and my van is now back on the road with no issues. Not everyone, like myself, has good knowledge about cars so finding a honest mechanic who will tell you what's what with pure intentions of helping you out rather than taking your wallet of you is something more and more difficult these days. Top class ?
October 2023 by Steven moore
Failed Mot, tester said passenger airbag light is on and an instant fail before starting the Mot, asked if I'd like to continue with the test, I said yes as I'd still need to find out if it needed more.Tester said he couldn't conduct an Emissions test as the exhaust had snapped. 2 front tyres were below the limit.No resolution regarding the exhaust getting fixed, upon my own inspection a joining sleeve between the centre and front had slipped allowing the pipe to disconnect but he said it had snapped instead of the aforementioned sleeve slip.No resolution given about the tyres either.No resolution regarding the airbag light.It was an Mot test fail but No advice other than "you'll need to get them sorted.
