March 2024 by Dennis Clifford
Very good and easy axis for disabled
February 2024 by Nick McCue
Just collected my V90 from Grant at Parks in Ayr. Travelled down from West Lothian to collect the car and I have to say the journey was more than worth it.The whole team have been brilliant from the very first contact to the detailed handover of the car.Grant has a great passion and flare for his job that is rare to find in someone so young. His communication skills are top drawer and it was nice throughout the process that Chris the Manager kept in personal contact, making sure everything was running as it should.Thanks also to the service department for their swift resolution of a software upgrade for the car, and surprisingly on the house too while I waited.Great job team and thanks again :)Sorry to have to edit this, but when the V5 arrived it wasn't registered to the business as requested.We were just left to sort this ourselves. An unfortunate bad taste in the mouth left after such 5 star service until the sale was completed.
February 2024 by Tamrabam FPV
Nice helpful staff
November 2023 by MAURICE BLACK
Collected my Volvo on Monday, from first enquiry to handover we had exceptional service from James the sales executives and Chris the sales manager.Would not hesitate to recommend.
October 2023 by JET 15
We enquired about an XC60 and John Glass was really helpful and professional. Within half an hour, we had a personalised video which was really useful and very well done. One of the nicest, most helpful dealerships we have had the pleasure to have contact with.
August 2023 by tony jones
Visiting the area recently on holiday and a brake warning light came on my 2018 V90. Called into Parks and they scanned and removed the light whilst I waited all within 30 minutes for no charge. Excellent friendly service. Thank You
August 2023 by Graeme Nisbet
Car went in to have some accessories fitted. Unfortunately I was unable to get the auto start fitted as it wasn't compatible with my car even though Volvo's website said it was. That said staff were apologetic and helpful so no real complaints.
March 2023 by Karzan Mawlwd
Dealt with Stuart he is such a super person to deal with and very knowledgeable about Volvo I have to say he was such a pleasure to deal with
November 2022 by Colin Hanbidge
Service prices reasonable.... very quick service....car cleaned inside and out...full review of future work required and estimate of cost....five star
October 2022 by I A
Just purchased a Volvo from Parks, Ayr and was very impressed from the start. Made an enquiry on the Volvo UK website but the person on the chat couldn?t answer my questions so asked the Ayr branch to contact me. We dealt with John from start to end and were impressed with the great customer service, efficiency and car knowledge. Everything was simple from paperwork to collection and we?re delighted with our new car. Would highly recommend Parks, Ayr.
October 2022 by James Cook
Excellent attention and service from Norma and the service team at Parks Volvo . Everyone so friendly kayleigh and Lizzie are lovely . Got a chance to speak with the technician that worked on my car . Definently go back well done
October 2022 by Ross K
Great service / customer care from the team at Parks Volvo - Ayr. Have not purchased a vehicle from Parks before but would highly recommend. Dealt with Stuart who had great product knowledge, no pressure to buy and clearly passionate about his work. Great handover process as well.Professional customer service throughout and went beyond expectation when an issue arose at my end.Would purchase from the team again - well done.
October 2022 by Derek Travers
Popped in today to Parks Volvo Ayr to discuss my options of a part exchange on a new Volvo with Sales Manager Jordon Bryce. I was very impressed with the level of detail Jordon went into on all aspects of the purchase process. Thank-you!
October 2022 by Tom Wilson
Robert Telford looked after all our needs when picking up our car. Kept us well informed from the the day of ordering the car right through to collection on the day. First Class Service.
October 2022 by Kirstin Keenan
After a bad experience last year we thought we would try again and visited today. Wish we hadn?t have bothered. The salesman?s attitude and the way he looked us up and down was terrible. We will definitely never be back.
