Before covid this bank used to open on a Saturday and open later than 3.30pm .Now they're not open for normal workers who work Mon to Friday 8am to 4pm
May 2022
Very poor service for business banking. Went in to get a letter and no one knew what it was, I sat there phoned business banking for over 20 minutes and finally someone in branch was asked to print the letter for me! Wait for it, she printed it but couldnt hand it over to me until her manager approved this. The manager... read full comment
March 2022
Worst Bank on the planet only staff in branches rated 5 they do their best. Menagement,helplines absolutely crapped,going to switch to other bank soon.
Welcome to Royal Bank of Scotland Bathgate. We offer a wide range of personal banking products that include bank accounts, mortgages, credit cards, loans and more. We are committed to serving communities and putting the interests of customers first. If you have any banking queries our staff are ready to help you in branch, or you can find out more by visiting our website.