August 2023 by Aaron Fleming
Elderly female assistant very rude.You must buy bottoms and tops together even tho they are hung and priced separately. I counted more bottoms than tops so advised the woman of this - she just looked at me and gave me a dirty look because I had proven her wrong!!Training definitely required or maybe just the elderly female needs help!
August 2023 by elaine cameron
Fab fitting, no hard sell,staff are very experienced and you feel at ease with their advice. Went for one bra bought two.
July 2023 by Elizabeth Thomson
It was horrible I went in a size 40 but apparently was told I was a 34 waist just by looking at me put a 34 on me and it ripped told me she was replacing it but when I got home and looked at it she had swapped it for a 36 and I tried wearing it but it was so tight it made me feel sick and had to take it off. Overall it was a horrible experience and I will never be back.
July 2023 by Kellie Allan
Great customer service every time I shop here, always buy more than I originally intended too, due to staff knowledge.
May 2023 by Maureen Rolfe
Was so good the ladies who served me knew exactly what I needed and made it stress free
March 2023 by Sheila King
Travelled all the way from East Lothian to visit. Superb service and a great choice to pick from.
October 2022 by Jess Burns
Best fit . Never sell you just what might fit you. Must fit you.
October 2022 by Pat Murphy
Wrong size £94.00 wasted .. phoned "we ll visit "" still waiting 2 months later .. no apology my partner doesn't like to complain but certainly not be back
June 2022 by D Pa
Selection of bras at reasonable prices are good and the lady that helped me was polite and knowledgeable. Would go again.
May 2022 by Margaret Duncan
This was my second visit to the Personal Touch. The members of staff were brilliant and due to the help I was given, I was able to buy two items left to the last minute. Thank you so much, I am very grateful for your assistance and humour.
May 2022 by Liz Byron
Friendly helpful staff will take time to make sure you have a successful experience.They have a shop in Stirling and will always try there best to order from there if needed
February 2022 by Rebecca Campbell
DO NOT RECOMMEND THIS COMPANY! went for a bra fitting this morning and got pressured into buying one of the bras I was trying on didn?t even get professionally measured got handed bras to try on and got forced and told that it was my size I said that I found it tight but the lady pressured me into buying it by saying that was my correct bra size I went home and then tried on again to see the bra digging into me making big red marks I went straight back to get told no refund she was so horrible to me told me the bra was my size and if I didn?t feel like it was right just go away and wear the wrong bra size as I was asking for a refund she quickly grabbed the phone and was going to phone another shop in falkirk after demanding for a refund the attitude that this wicked old lady had she chucked the book at me and told me to sign I EVENTUALLY did get my money back WOULD NOT RECOMMEND HORRIBLE COMPANY GIVING WRONG BRA SIZZES OUT save your money and go elsewhere!
January 2022 by Kim Stevenson
I feelLike a new woman, my daughter and I visited this lovely shop, and met Agnes and Bernadette, we were measured and fitted, we felt relaxed and the wealth of knowledge was superb, thank you for the help in finding the correct bras, especially for myself. I will most Definately be back, highly recommended, my daughter also very happy with her purchases.Lovely shop, lovely staff thank you x
January 2022 by Frances Marie Devaney
Friendly and polite staff they make you feel comfortable throughout the fitting process
December 2021 by Mary Murphy
It?s what it says on the tin it?s definitely the Personal Touch great service from Karen and Louise x
