September 2022 by Sangyoon Hwang
The staff guided me very kindly.
July 2022 by Mohammed Elnour
I came to open a bank account. I have the required documents but the person to verify the information left. I gave them a number, and they asked me to come after two days again. After I reached them, I found out that I should go through the same process; it seemed like I didn't come two days back, and again another appointment. Do they know how it works?I was upset when they said they would do the verification and call me if required! They did nothing. Hopefully, they understood they were coming walking from far to the bank, and one time, if they required any documents/verification or whatever from the customers, let them know and don't make them come many times for the same subject?
July 2022 by Mohammed Hamed
I came to open a bank account. I have the required documents but the person to verify the information left. I gave them a number, and they asked me to come after two days again. After I reached them, I found out that I should go through the same process; it seemed like I didn't come two days back, and again another appointment. Do they know how it works?I was upset when they said they would do the verification and call me if required! They did nothing. Hopefully, they understood they were coming walking from far to the bank, and one time, if they required any documents/verification or whatever from the customers, let them know and don't make them come many times for the same subject?
November 2021 by Claire Watson
Really unprofessional, rude, and unfriendly staff. I walked in to deposit a cheque and as I was walking down to the Branch I dropped my face mask on the dirty ground. I entered the bank, and saw a box of clean face masks. Naturally, I took one as my other one was dirty. A staff member lady with short hair and glasses shouted across the counter that the masks were for customers who did not have a mask??..! I was embarrassed and shocked at the lack of respect, unprofessionalism and mannerisms of this women. I am still unclear why she felt the need to shout about this I front of other customers when I was LEGALLY taking a face mask? - when, correct me if I am wrong - it states on the door prior to entry ?Masks to be worn?. I think this women needs more customer focus training, she is rude, and has no professionalism about her.
October 2021 by Raymond Hamilton
Staff can be very judgemental,think they know better than you when it is not bank related.
July 2021 by Ashley B
I have had nothing but great customer service at this location and they have been very down to earth and helpful. I highly recommend them!
September 2020 by Bounce
Walked a gd 4mile to bank at 9am this morning as website states open but was closed had to walk back home another 4 mile with a bad hip I think they should update there site, notice on window states nearest one Kirkintilloch which is to far away for me never mind the elderly I think very inconsiderate as they are the only bank left in bishopbriggs
September 2020 by Ammar Naji
Good place, serves many people in surrounding areas
September 2019 by peter tsang
phoned branch, got hung up without answering
July 2019 by john carrigan
Think the branch is fine in a good location rite next to everything so a give it a 5 stars
March 2016 by David Robertson
Only open Mon to Fri till 5pm !!! and when you check online it says it's open even when it's closed on english bank holidays..... Bank of Scotland I think NOT !!!! Taking my business somewhere else......
