December 2023 by Sarah J
Main building shut at night. Toilets and coffee machine out of order. Pointless trip off the motorway.
September 2023 by John Whiting
No longer accepting keyfuels cards, according to the staff in the petrol station
July 2023 by Daniel Walker
Awful staff members, nothing wrong with the garage itself but the staff are so rude in particularly the very large blonde girl, 'Chelsea'.Long story short coming back to Stirling after a round trip to Hull needed to fill up, didn't realise I didn't have my shell card for my fuel. Tried to us the BP one obviously didn't work. The bloke serving me was grand just suggesting a few options and put of no where this large blonde woman starts saying they will be calling the police etc and laughing about it, her attitude is disgusting and when she continues I asked her to be quite and she starts screaming in the store saying don't give me your attitude as if I was her child, and laughed in my face when I asked for her name and said ' you wont get far with your complaint' . I understand I am just one person and have very little value to she'll but if you have value for your company I would not continue to employ such a hostile staff member. She knows she will get away with it too so a growing problem for you. Won't be using the garage myself again and will advise my company to remove their fuel cards with shell and onto a few alternatives. Anyone in customer care should understand respect.I am not someone who normally bothers with complaints but the treatment I revived in the store was vile. She saw I was in a vulnerable situation, I wasn't even her customer and she had to pounce on a chance to cause me stress luckily I had my wallet and paid on my personal card.
March 2023 by Laura Tyrie
Great shell garage and staff fantastic, takes ukfuel and Morgan fuel cards as well
February 2023 by Vladimir Trichkov
Mnogo mil personal. Banite sa normalni, toaelnite susto
January 2023 by Dylan
Nice wee place it is one of the only garages nearby open for 24 hours, it has a starbucks coffee machine in store which is around £?3 odd for a coffee which isnt too bad for these places.
January 2023 by Thrudur Helgadottir
Outrageously expensive fuel!! At £1.80 where elsewhere it's £1.39. Road to the service station in horrific state of repair.
January 2023 by Levis Levis
Shame.... Toilets off
December 2022 by Ian C E Mossop
OK good staff and service
December 2022 by Tony Philips
One of the better truck stops
October 2022 by wayne hartigan
Try to use my shell card in this garage HGV and was refused by the manager staff as they said it had valid in Europe on it use it everywhere else refused to serve me why Will have to tell the whole fleet to stay away you?ve lost thousands
June 2022 by Normunds Ispwich
Not such a busy place. Expensive products.
January 2022 by Craig m
Using here for years. Staff are always polite and efficient.
September 2021 by Jelena Cumacenko
Public toilets disgusting and unhigienic. The worst station in whole Scotland.. fuel price ridiculous, drive 10m further and get normal price fuel.
September 2020 by Veronika Lengvarska
I am a female truck driver still proudly working supporting the economy. This morning I stopped at your services. I was treated like a criminal. The overbearing woman behind the counter looked at me like I was contagious!. Such displeasure was written all over her face. Whilst using please the absolute disgust she spoke with was clearly evident. Madam if I as a hard working truck driver can treat you like a human with respect then have the common courtesy to treat me correct also. A smile or In a normal tone explain the situation. But your unfriendly stuck up displeasure that I dare approach you is out of order. If you are that concerned about your wellbeing stay home and do not go out. But remember when shopping or filling up. The horrible truck driver you treated so badly supplied everything. I will never stop at BP services again.
