April 2023 by Marcus Thomson
Truly dreadful pharmacy. Prescription is NEVER complete or, on many occasions, not ready at all, despite them having had the prescription for 7 days or more. On one occasion I collected, what was meant to be, my prescription, only to get home and find the package contained someone else medication, along with the person full name, address etc. I had to go back to the pharmacy to return it and get my actual prescription, the staff member honestly couldn?t have cared less for the inconvenience and what I should imagine is a GDPR issue. Total lack of customer care and service. Avoid if you can and go somewhere else that actually cares about their customers and provides a basic level of customer service. There should be an option to select 0 star rating as Lloyds at Seres Road is not deserving of a 1.
August 2021 by D T
Good experience here, find them to be competent & obliging. Folk complaining about queues during the 2020 restrictions?
August 2021 by Colin N
Never had a problem. Staff always pleasant and helpful.
August 2021 by Dorothy Lawrie
Very poor service long queues staff disinterested in customers
September 2020 by Bob
Nightmare, slow, cheaky and since the change hopeless.
August 2020 by Per Oszadlik
Repeat perscriptions are either not made up on time or are incomplete beause of missing products. Surely as they set the date for collection and order the items it there should be a simple system in place. Is it just incompetent management?
August 2019 by Callum Johnstone
Absolutely outstanding service.
January 2019 by Tario Perveez
Lazy pharmacist.
February 2018 by Tariq Parvez
Lazy pharmacist.
January 2018 by robert cassidy
Not a nice experience was told to go to another pharmacy if I wanted my prescrition. Simply a very rude person serving .
December 2017 by rik bov
The lady with the dark hair and glasses who serves should not be dealing with the public . She is rude and humiliates people in front of others .. She needs training on how to deal with customers and also how to smile ..,
Will NEVER go back in to a LLoyds again because of her ..
March 2017 by Alan Farmer
Friendly helpful staff, approachable for advice..
