January 2024 by Richard Rafeek
Excellent service from the Pharmacy team in the run up to the New Year holidays.We get medication for a family member from another chemist, and due to an oversight it was not collected, meaning they would have no medication over the New Year holiday.Within an hour the Pharmacy team had sorted out an emergency prescription.
November 2023 by Pat Jennings
They were as usual under pressure, and again, they were so helpful
October 2023 by Kirsty Ayre
If you don't mind queues for 15 minutes no matter the time of day for a prescription its ok. Then the wait time to get said prescription is usually 20 minutes as they say. Which turns into a good hour. But don't go wandering in the shopping centre unless you want to be confronted by groups of small teenagers acting the big IAM and having lunchtime school gang wars, or pulling the shutters down on shops. Instead hang about in the eye line of the pharmacist so they actually fill your prescription (toptip).The store counter itself is very speedy and the staff are excellent. Cannot fault this part of the store, thats a 5 star.
October 2023 by Sheila Smith
This is a small store but well stocked
October 2023 by Billie McNeill
Too busy lazy and disrespectful staff
September 2023 by Scott Hughes
The store is OK, just a usual Boots. The pharmacy however is very busy and never seems to have enough staff, so service is rather slow. They have also lost my prescription more than once, and even if they don't it usuallytakes about a week to get a prescription from the doctors to here.
August 2023 by Gregory Cooper
Has everything you'd need for daily living. Can be a bit pricy compared to other competitor brands.
June 2023 by William Morrison
Every time I go to Boots they never have what I need in my prescription inhalers blood pressure medication and the staff never know what the others are doing not helpful at all especially the po faced older lady that serves behind the counter with glasses not a smile has she been in the Wizard of Oz I'm melting
May 2023 by fv Elizabeth Mathew
Very friendly staff, also good to be able to weigh yourself on scale they have instore.
April 2023 by Ellie McDonald
Lots of old staff seemed to have left. Now always short staffed. Queue at Pharmacy is always ridiculous now. Some days Queue is nearly to main door. Not same place it used to be.
February 2023 by Jim
Friendly helpful staffAlways had great service from the pharmacy staff
February 2023 by Stephanie ?Lillith666? Fraser
Great shop, clean, nice friendly staff, helpful when you need it, there's always someone available to ask for help
February 2023 by Valerie Banks
Atrocious staff. The narrative is far too long to go into but absolutely atrocious behaviours by the male with the grey hair and beard and the actual pharmacist. The pharmacist very loudly shouted to a customer to get his attention then proceeded to ask him about his medication which she said very loudly. The customer was mortified!! That's without going into the issues I had. I will NEVER go back there, to be told to come back in 30mns then prescription is still not ready then to be told they don't have 2 of the items when I specifically asked if they had everything and was told "most likely". When I asked them to check as I'm not from the area he blankly stared at me and said "just come back in 30mns". I wouldn't have minded so much if he had at been in the least bit nice about it but when he didn't have 2 of the items and to come back tomorrow ?and I said you will notice I'm not from the area he abruptly said "well what do you want to do then" I was gobsmacked and said "ill just have the prescription back please" he then flung it at me with no apology. I have a pharmacist relative and know how overworked they are but really, manners cost nothing. If you don't like your job, go elsewhere.
February 2023 by Cpt Choggs
Good store and friendly staff, line for prescriptions can sometimes be a bit long but that?s a given considering it?s the only good pharmacy in and near the shopping centre!
December 2022 by Becky Hassan
If I could give zero stars I would! Sick to the teeth of this pharmacy. I have a repeat prescription and boots always offer to order them in and send a text when ready to pick up. The service would be ideal if they actually followed through on their promises. Sometimes they?ll honour this promise for a few months in a row and all of a sudden they just stop leading me to run out of important medications- I tell them every-time I pick my script up and they confirm they?ll be sure to do it for the next month and low and behold again this month they?ve not bothered. So I need to go direct to my doctors , doctors sends to chemist which ends up in days of delays with no medication! To make matters worse they hardly ever answer the phone and anytime I politely highlight their error in store they never apologise or take accountability they just reassure it?ll be done next month but it rarely is! DONT OFFER A SERVICE IF YOU CANT DELIVER ON IT!