March 2024 by Margaret Kennedy
Returned an item which had its original tag on the item when I purchased it but the guy in the shop cut a tag of so I automatically thought ok there?s 2 even though I only saw 1 anyway I went back with the item as I noticed the guy had actually cut the original tag from the item which made the item authentic & possibly a collectible but since they had removed the tag it wasn?t it devalued the item & as far as I was concerned not worth what I paid any more but on returning the item along with my 12yr old dyslexic daughter whom was off school due to her anxiety being through the roof that day she came with me & was a mess after leaving the shop as we had 2 sales assistance shouting I was a liar & almost everyone that was in the shop had gathered round to see & hear what all the commotion was ie me fighting to prove that I was not the liar but in fact they where also the sales persons couldn?t be any nicer on the day of the sales but my point also was in the return policy you have to have the tag on the item to do this but their removing g them for you so this is not possible & 2 they had no right to remove the tag after I bought & paid for the item in the first place as soon as I pay for that it?s mine no longer theirs so I returned the item for a full refund & what an embarrassment that turned out to be so I feel both myself & the shop assistants both learned something today hopefully they learn not to treat customers so badly & my lesson learnt is not to shop in this charity shop as if I need to make a return I will be humiliated ie shouted & hissy fitted at by 2 over raged woman & in front of my child this is totally disrespectful by them towards customers you would think the money was coming from their pockets but they love you when their taking your money thought I had started the zombie apocalypse just by asking for my money back since they had sabotaged my purchase. I won?t be back!! ??????
February 2024 by Alexander ORourke
The staff in this shop are very helpful at times I've had a bad experience regarding paying in cash however the matter has been sorted thanks to the staff
September 2023 by Patrick Mcdaid
Terrible shop vastly overpriced charity shop that totaly forget they receive all items for free then resell it on for vast overprices and we all know the poor are the ones who buy such items there is no excuse in selling items at such high prices using british heart foundation as an excuse its all down too greed even when you do buy something in the shop as iv done a 350 pounds suite they had the gall to ask me would you like to make a donation.i couldnt beleive it..come tothink of it all all this money they ate pulling in were does it all realy go thats the burning question for me because it aint making a difference at all to peoples hearts as more and more are dying younger from heart complaints a right wee money racket going on here i guess
October 2022 by Anne Kalytta
I've just moved to Clydebank and have pretty much furnished my entire flat from this shop. The ladies are incredibly helpful and the furniture is very well priced - highly recommended.
September 2021 by Belinda Braithwaite
super helpful staff, reasonably priced goods, prompt delivery.There was a small muddle with what was included with the purchase/ delivery (mattresses) which is hopefully being sorted out this week.
February 2018 by Chloe C
It's a brilliant shop to work in. The staff are really friendly and they've got brilliant bargains
January 2018 by Allan Hay
Furniture collection from Stirlingshire area arranged through this store. First class service from booking to collection and of course happy that items are not going to waste / landfill. Many 'for profit' organisations could learn from these guys.
November 2017 by James Park
This store opened its doors to the public on Tuesday 31st October. Fantastic furniture. Plenty for all to choose from.
