September 2023 by Sara
The staff are very friendly and I find that all of them go all out to help.I kept the staff way past their closing time while they tried to solve a problem for me (they did) to a point where one staff member (lovely friendly guy) had to rush out to catch his bus. I rate them highly 5*
June 2023 by Alexander Campbell
Awful service consistent account problems, customer care is non existent.
June 2023 by Brian Maloney
Good service and friendly.
July 2022 by Joanne Louise Lees
Since their half share things have updated and I don't like it some banks are fast at clearing money when sent not my bank its slow very slow some banks if a transaction as been made they send you a text message was the you Y OR N. I don't get any of that maybe we should the 9ld clydale bank they knew how much I spent every time this one Christmas they blocked my card as they thought it was someone else when I rang them told them it was me I got a new card and pin and a sorry I am just doing my job it like my account is not looked after no more. And to be threatened to take my card away that as my money paid into it and my kids money too was bank out of order take to long to answer the phones since virgin as half of the stake it not on.
February 2022 by Brian Kelly
Went down hill since virgin has taken its share. The staff are not polite and there opening and closing hours on there website is different from there actual times. Sometimes they put up hand written notes closed for today without a explanation. Will be closing my account soon as too much time wasted going to a bank that's not open within there opening hours.
September 2021 by Bruno Mackay
didnt know opact had money good for him
August 2021 by Joanne Hemming
Since their half share things have updated and I don't like it some banks are fast at clearing money when sent not my bank its slow very slow some banks if a transaction as been made they send you a text message was the you Y OR N. I don't get any of that maybe we should the 9ld clydale bank they knew how much I spent every time this one Christmas they blocked my card as they thought it was someone else when I rang them told them it was me I got a new card and pin and a sorry I am just doing my job it like my account is not looked after no more. And to be threatened to take my card away that as my money paid into it and my kids money too was bank out of order take to long to answer the phones since virgin as half of the stake it not on.
July 2021 by Nencher
didnt know opact had money good for him
July 2021 by adam torrance
Rubbish.went again yesterday and waited ages what poor service
September 2020 by marc Kelly
Absolutely ridiculous, embarrassing services would not recommend
August 2019 by Kieran Grant
I becer veen but I don't like banking
