December 2023 by Carole Ann Reid
I bought one of the photo cakes planning to put a topper on it I purchased on the internet. Turned out a disaster. I was travelling to England the following day for my brothers 70th birthday and I was in a panic. Step forward the lovely young lady from the bakery department. I?m sorry I didn?t catch her name. Small slim wore glasses who came to the rescue. She came to the photo machine with me and tried to print a picture. We couldn?t get that to work but she wasn?t giving up. She went away and got a cable and got a photo done for me. She took the time and showed me how to print what I wanted on the cake and then she took the cake and sorted the photo on it for me. That?s what I call customer service.
December 2023 by Pamela Buonaccorsi
This is now the second weekend out of three I have went to do my weekly shop in Asda and will not be back! No matter what time I go in, there are maximum 2 checkouts staffed. On both occasions my frozen food is defrosted by the time I get it home due to the wait at the checkout. Asda are clearly putting profit before customer needs. Totally disappointed and it was clear the other people queuing were not happy either. You?re pushing your ?big shop? customer base to go elsewhere.
December 2023 by Mac McGarry
Typical megastore. Free parking all the usual products and services.
October 2023 by PJ D
Staff are always friendly, excellent selections and well stocked. The ASDA Rewards app makes the experience better and can save your earnings for Christmas.
October 2023 by Valerie Nisbet
Great location with tons of underground parking, 2 entrances with 2 escalators, one up & one down, highly recommended.
October 2023 by Mary Mcnally
Pleasant staff but poor stock.
August 2023 by Winnie McMahon
Good supermarket. Nice friendly and helpful staff
June 2023 by Davie Fleming
I have Parkinson?s and was in this store today at 1155am my medication was wearing off as I approached the self scanning machine with one loaf of bread I asked an asst for help she said she was dealing with someone else , fair enough it was busy but she could learn a bit of humility on how to speak to people, I asked another asst explained I had Parkinson?s she said she wasn?t allowed as it was self service she grudgingly scanned it and immediately walked away leaving me to finish, she was also lacking in simple manners . I?ve needed help a few times in the past here and I was never a problem the staff were fantastic. Whatever happened to these two today, who knows maybe suffering from the terrible Tuesdays.
June 2023 by Allan Robertson
Dour assistant with long hair tied up at cig counter. No greeting, please or thank you. She is the same every week. Very poor customer service.
June 2023 by Kevin Bird
Great selection of produce but not the cleanest asda.. Staff are friendly
June 2023 by Damien Connelly
Good range of products. Helpful and pleasant staff.
June 2023 by Douglas Ferrie
Very handy. Lovely toilet facilities
April 2023 by Michael O'Brien
Always worth a visit, but this store gets extremely busy at times.
April 2023 by gul khan
the stuff is extremely rude and dead slow, specially at the customer service desk.
April 2023 by Anne McGhee
I was in store yesterday. I use a walker and recently had an operation. I had about six items and headed to checkout as I began to feel "wobbly". My sister was coming to meet me, but I was panicking. I asked one of the girls for help at self check, Blonde with glasses, smiley. She was great, scanned and packed for me without any problem and guided me to the motorised scooters to sit, while I phoned sis. I never noted her name but was so grateful for her help. Thank you, hunnie, you saved me! Can I suggest you bring back benches that were such a godsend for us mobility challanged patrons? Very few shops have put them back, since lockdown and they are much missed!!! Please ??