January 2024 by Alasdair Horning
Robert was great, really helpful and made the car buying process really easy.
January 2024 by Lauren Wallace
Bought my first car today from Evans Halshaw , Robert was great and made the process quick and easy. Thank you !
January 2024 by Andrew wilcock
Disappointing , unprofessional , untrustworthy & generally woeful experience : all the aspects of buying a car you would want to avoid .Bought remotely a £17k Bmw after walkround video by Stuart who's own words were " bodywork in good condition, nothing untoward worth mentioning "Had to reject the car on my driveway when it arrived with all panels heavily swirled + countless scratches .Also had heavily tarnished chrome window trims , no means of verify mileage as dash had a fault + the bonnet wouldnt open .That was 9 days ago & still no sign of my funds being returned.Still no email or contact from the dealership to apologise or acknowledge the process.In short just avoid Evans Halshaw Coatbridge , they clearly have little concept of customer service & there are so many car dealerships doing it right .I've certainly learned the hard way that Evans Halshaw may well have all the slogans to lure customers to them but when it matters they couldn't be less interested in putting wrongs right .The customer complaint I put in 5 days ago to EH online still hasnt been replied to when it states they "will be in touch within 48hrs to put forward a plan to resolve the issue ".Final insult was seeing the car back online the day after I'd rejected it , same pics , same description- clearly hoping . Says it all !
December 2023 by Valerie Montgomery
Stuart was very helpful and friendly when helping us to look for our first car.Highly recommend
December 2023 by Kate Taua
Amazing customer service. Went out of their way to help in any way they could. Excellent team
December 2023 by Mark Watson
All the sales staff were great but it was Cammy we dealt with the most. He was knowledgable, professional and just an all round nice guy.
December 2023 by Kenneth Marchbank
Bought a brand new transit and when we picked it up we didn't get six miles until it broke down! , The service was terrible! Limped back to the dealership only to be told they couldn't look at it right away! Absolout disgrace! Two hours later still waiting then were told to go home and they would deliver it when they got a chance to look at it
December 2023 by Elaine Edgar
Dealing with Stuart Lennox purchasing our daughter?s 1st car, was easy and stress free. Due to the professional and helpful service that was provided from the offset- 5star customer service.
November 2023 by Alex Brown
First class service from Sean over the years of purchasing cars from this dealership. That is why I keep coming back, this is my 11th new Ford car from Evans Halshaw Coatbridge. I currently live an hours drive from Coatbridge and pass other Ford dealerships but wouldn?t use any other dealership.
November 2023 by Melissa McFarlane
Had a very great experience with themRobert and Martin were very helpful they went above and beyond to help me get my finance on my car they were very reliable with the whole process and I would highly recommend Evan halshaw as they done an amazing job
October 2023 by colleen irvine
This is a bit of a long one but I have deleted my original review as my feelings have completely changed on this place.I feel like I have been ignored or forgotten at every possible moment.I got my car in July (later than I was supposed to) and when I picked it up, I was told I would get a spare key made up and a new mirror ordered as the drivers side one had to be glued together.It?s now October and I have already had to take the car back in as the suspension needed work and the door seals needed replaced. I was told the mirror and key would be sorted while that was being done. They replaced the passenger side mirror but nothing was said about the other one (I now don?t think I?m going to get it). I still haven?t heard about the spare key after being told multiple times they would chase up the person who does them. I called them to ask about it and was told they would phone me back the next day. A week and a half later I called them again just to be told they would phone the guy again. (I still haven?t heard anything about this.) And on top of all this, the car is apparently now due an MOT, just a couple months after I bought it.They seem to do the bare minimum to sell a car and the buyer is left with all the hassle. Honestly it has been a complete headache and I?ve only had the car for 3 months. I don?t tend to expect much from car dealerships or salesmen, but I expect a tiny bit more than this. I 100% would have had a better experience going elsewhere. If you are thinking about getting a car from this place, save yourself the money and the headache and go elsewhere.
October 2023 by Claire MacDonald (ParksSuck)
OUTSTANDING SERVICE!! Sales team were brilliant with me. Were very accommodating of my engineer checking over the vehicle etc, sale went through quickly, no hassles at all.AFTER SALES CARE: couldn?t get any better. For personal reasons I had to return the vehicle. Absolutely NO ISSUE doing this at all. Was all done and sorted, new vehicle ordered and delivered straight to my door. Took about 40 minutes to complete the return and purchase details. Couldn?t have been any better - Jamie and Callum , thank you. Thank you for taking only minutes to do something which Parks, Santander and the ombudsman took 9 MONTHS to do when I tried to return a Death Trap to them. Parks take note - you should send management to Evans Halshaw to learn how to treat people. Would 100% recommend Evans Halshaw Coatbridge. Exactly what you need for a professional, courteous service.
October 2023 by Behzad Nobakht
Very unpleasant experience after purchasing the car. They verbally said I can take it to any branch if there's any problems in the first three months, but actually somewhere hidden in their policy it says not. Wouldn't buy again
October 2023 by Mhairi ainsworth
Fantastic service will always buy from Evans Halshaw Coatbridge bought 2 cars service spot on, Cameron was excellent knowledgeable so easy everything was done in no time wont go anywhere else ?? ?
September 2023 by Casey Bradley
Amazing experience at Evan's Halshaw Ford when purchasing my new car. Jamie and cammy were fantastic from start to finish. Will defo be back for my next car.