November 2023 by Mathew Meiklejohn
Nice big store lots of choice
October 2023 by Stewart Mitchell
Complete shambles of a place... o lying one person today can operate the saw and he's to busy until after lunch time so we now need to come back later... how can a store have so many employees standing about scratching there heads and only one person is able to use the saw!
October 2023 by Mike Nash
When the place is finished being completed it will be able to suitable 4 everyone no matter who its 4
August 2023 by Harry Brown
I bought an electric lawnmower from this store on Saturday and had difficulty setting it up. As an elderly man I took it to the store this morning and an employee named Duncan took time to help me with it and resolved my issues. Outstanding customer service from Duncan on behalf of this store.
August 2023 by edward gilmour
I have used this branch a few times on my way back to argyll .yesterday I was looking for a new garden table and seen a nice wooden ex display one , i approached a member of staff who was extremely helpful and bought it. later I found out it was the branch manager who has helped me couple of times before in the store and is always happy to help, 10 out of 10 for this store and 12 out of 10 for the manager. veryhappy customer Definetly be back.
July 2023 by J Cairney
Has the most bizarre double standards when it comes to allowing dogs. We were told we could not take our dog in, despite other BandQs allowing it. We were told if we could carry her or put her in a trolley it would be fine. As we left a woman entered with two poodles in a trolley - if they were to make a mess it would come right through the trolley so how is this any different to a well behaved dog on foot! Won?t be back and will use Homebase or the Stirling B&Q where dogs are welcome.
June 2023 by Alison Cairns
The shop was nice, clean. It can't be said for the disabled toilet. It was filthy, soiled toilet paper on the floor, and the floor was wet. The toilet was dirty. I used it because I had no choice. I had to keep my long dress up of the floor. Really disgusted.
June 2023 by robert dougan
Wanted a hose reel website said they had one in stock. Didn't have one. Went to Bishopbriggs said they had two in stock. Guess what Didn't have any. Went to Coatbridge said they had one in stock. Guess what Didn't have any. So couldn't use my money off voucher which has now ran out. Think they need to update their website.
June 2023 by Finlay Paterson
I would like to thank, Gary, Peter, Drew even Nicola for the help and great service we received, on Tuesday and Wednesday, the 20th and 21st of June 2023, thank guys so very, very helpful.
June 2023 by norman loudon
I got what I wanted except the Polysand for my slabs. I spoke to a nice gentleman called Jim and he said that they are having manufacturing problems with the product.
June 2023 by Mohammed Riaz
Staff friendly but most of the items we wanted were out of stock
April 2023 by Hugh Duffy
It's well laid out, but lady worker was abrupt when we had just got outside with our purchases noticed a paint tin was leaking and made out we done it or trying something on!!
April 2023 by Linda
Went in here today got things I needed then went to checkout only one cash payment till asked if someone was serving and the woman from customer service wasn't very nice said scan your things I will be there soon one of my items wouldn't scan so another worker went and got the code needed but she never came back guy done my transaction as he seen I was disabled lucky I had my sister there to help also and thanks to the guy who was nice and helped me
April 2023 by Mr Thomas
Shocking....this company used to have staff that could advise customers and assist them, now, it's self service and no help whatsoever.What in the hell were the suits thinking?You trudge through the store dragging or carrying heavy items and then have to scan and pay for them yourself....while any staff you see generally stand there and talk to EACH OTHER!It's a joke, why would I go there as a tradesman when I get 10% discount at wickes and they have staff that serves.B&Q you will pay for this arrogance and indifference towards your customers.
February 2023 by gerarde connolly
Excellent service from two young ladies yesterday Saturday 21.1.23. One was called Caitlin. Caitlin and her friend where awesome spent £75 when I didn't even originally mean to spend more than £10 and thanks to their great customer service had a great experience
