October 2021 by Friendo Widget
I had to get a replacement driving license and spent all day trying to renew through the DVLA. Gave up, and the wonderful woman at the post office had it done in 5 minutes. I really appreciated the excellent service.
July 2021 by Indre Johnston
Awful customer service,\\nThe worker name Nadia has serious attitude issues, doesn't know how to talk to customers politely.
June 2021 by TechArcturian
I've never had any problems ? Staff always been friendly n my experiences.
May 2021 by martin quinn
In a couple of times a fortnight, staff are always friendly and helpful
April 2021 by Daniel Hayes
This Post Office is often closed, even when the opening times stuck on the window state it should be open. I have even called them on the phone before making the journey to confirm they are open and will be when I arrive, only to then get there an hour later and find they have closed.\\nWhen they are open it takes an absurdly long time to serve each customer, meaning that you can be waiting for 15-20 mins with a single person in front of you.\\nIn my experience the staff are often playing with their phones or chatting to each other instead of serving the customer.\\nI wish it were possible to award less than 1*\\nThis is possibly the worst Post Office I have ever visited.
March 2021 by Kenny Mabon
Post office closed today Friday at 11am went back on 2 pm still closed if you want a day off employ staff as post office should be open when advertised shocking Cumbernauld post office wh smiths needs to address this quick
February 2021 by Marie Hart
Tried twice to access the post office in Cumbernauld town centre and twice it has been CLOSED despite them posting a handwritten notice displaying opening hours ? So why was it CLOSED before displayed closing times. ABSOLUTELY DISGRACEFUL lack of service to the residents of Cumbernauld ?? and... NO not everyone can drive to a post office in another area. Time WH SMITH who run this franchise got this sorted out! ????
October 2020 by geo33223
I have been in here nearly every day since lockdown and the staff have been very friendly and helpful
May 2019 by CraigM-442
The man working in the post office was very unfriendly and it seemed like he was just trying to argue with customers for no reason. I don't feel comfortable going there again; it's a pitty it's the only post office in the town centre.
May 2019 by MoJ-17
the guy behind the counter didnt have a clue and was a rude person with a shocking attitude to customers. wont be going in there again!
October 2018 by Linda Lambie
2 letters sent from this post office by Registered post, supposed to be signed for next day delivery and neither letter arrived at it's destination. Tracking info on both showed NO information apart from it was received at Cumbernauld. Went to post office and told by staff nothing they can do about it and sometimes letters get stuck in the bag and not delivered. Post office complaints also said nothing they can do, appears to be lost and prob got mixed up with other post. Appalling service . The sooner royal mail shuts down the better. But this post office branch is a total joke . Rude staff and terrible service
October 2018 by Elizabeth Johnston
Abrupt service, bordering on rudeness.
August 2018 by Michelle Comrie-Garrett
Disgusting service this place needs total overall of staff. Not just the service that appalling but I cannot tolrate people eating while they are working. I was served the other day while the gentleman ate onion rings and sucked his fingers while handling my parcel. Felt sick and angry leaving the shop. Who do I complain to dont even wanna use this and its my closest, thinking of paying extra and travelling to Glasgow where the service is top notch
August 2018 by Sharon Scouller
Worst customer service I've ever experienced. Will never use this post office again.
May 2018 by C Stewart
Awful! Staff in there are rude and very cheeky. Worst post office I have ever experienced. This defo needs a secret shopper to see the state of the place never been treated so bad. No customers skills whatsoever. Staff have attitude and roll their eyes at you. Will never return to this post office have used it it a few times always left feeling like they have no people skills and are rude. But today was the worst enough for me to write a review. Terrible place!!!
