September 2023 by Anthony KEITH Jones
Good customer service
September 2023 by nadia khan
Very bed service
July 2023 by Conrad Beattie
Went in on Saturday to withdraw cash. Was told by the 2 inside the branch that no one works the counter on a Saturday. Instead they wanted me to call round 4 separate people get their bank details so they could transfer the cash for me. (I have trouble with Internet banking) Absolute headache. Was told other banks are the same. Walked past santander with two cashiers. Time to change branch I think.
June 2023 by James McMaster
Great customer service
April 2023 by GPU247
Horrendous bank, open on a Saturday but only has withdrawal machines, what's the point in even opening, can't make large withdrawals, very disappointing think be moving my business account elsewhere, even when is open horrendous waiting times.
March 2023 by Paul Ferguson
Got good customer service
December 2022 by Alexander Hardie
Friendly staff and helpful
October 2022 by Astrit Kurtaj
3 times l use the machine to put money inAnd 3 times l lose moneyTo be honest is the worst ever people working in l never see in my lifeLooks like unprofessional workers no idea what they are doingIf l am in charge l would sack all off themPoor poor peopleDrinking coffee in branch and not helping peopleRubbish storeAvoid this branch
June 2022 by John McCoy
, they are opened 9am till 5 pm Monday till Friday ,9am -1pm Saturday.
August 2021 by Caroline Ferguson
All local banks now closed.Unable to access deposit service on ATM in Kilsyth. Nobody answers phones in Cumbernauld branch. Terrible service.
July 2021 by Jonjo Rudden
when in today today to deposit cash, told I couldn't come in branch that I was was to use the deposit service through the outside cash machines, tried both machines both services where down, made the staff aware of this and was told to 'go away' that there was nothing they could do to help, very rude! very unprofessional!
July 2021 by Andy Ant
No problems at all quick easy friendly helpful staff ?
July 2021 by Ali McGonigle
Amie was brilliant quickly resolved a few queries and was very understanding. Thank you!
November 2018 by Zak Hancock
Joke they donâ??t even know there own policies .My son was refused to open a bank account unless I had 2 forms of ID even though heâ??s 16 . I went on line to check and it says if your 16 and over you donâ??t need a parent present ...went else where .
August 2017 by Amarildo Qordja
We went today to open a bank account at TSB cumbernauld branch, my client was refused to open an account due to he didnt speak good English. I am a professional interpreter and that was the first time i have experienced something like this!
A member of staff came to us and said that the branch manager said " Unfortunately we can't open a bank account for you due to language barrier but maybe other banks will do" This is totally unacceptable! So dissapointing when people still think this way.
