March 2024 by Doug Kimber
As Premier Inss go this is mediocre. The trouble here is the curtains don't block out the light as it comes in above and below (needs some blackout blinds maybe) and you can hear everyone walking in the corridors it very creaky floors. The hot breakfast also want hot but cold, so they need to look at what keeps the food hot and improve it.Nearby activities: Plenty to see in Dumfries.
March 2024 by Lewis Naugher
Loved it, Family room was great, service was spot on definitely go back.
March 2024 by Robert SPENCE
Only one in DG restaurant brilliant hotel is clean tidy helpful staff.
February 2024 by Patrick Armstrong
Vegan breakfast was the only real let
February 2024 by John Hanley
We had a good few nights rest
February 2024 by Daniel Matley
Check in was a bit chaotic as the systems were down, okay these things happen so no great drama. Got issued a room on the first floor as far away as possible when the three others in our party all got ground floor rooms. Asked to be moved as I have slight mobility issues but was told it was impossible. Trekked off to my given room only to find it occupied, fortunately they were not in the room at the time otherwise that might have taken some explaining. Back to reception to complain, got given the room opposite and a box of quality street for my troubles. Went down for a meal, got told cash only, fortunately I had cash on me. Went to the bar to order a Guinness, got told it was off, how much bad luck can one person have in a day?The food here is bang average at best and over priced. The quality of the food at breakfast was really disappointing and we all left something. I've stopped in a lot of premier inns and by and large they are great places to stay but this one is the worst by a country mile.Food & drinks: The food is average at best. The evening meals were slightly better than the breakfast which consisted of poor quantity ingredients, cheap sausages, tasteless black pudding and inedible mushrooms. Our party of four all left something.
January 2024 by James Thwaite
Premier Inn, what more could you ask for? Black out curtains and massive comfy beds in all the rooms. The only downside is a limited amount of tea bags in each room, you have to go the reception area to pick up any extras.Look at my other reviews to see where I've been!Food & drinks: Bar closes at 21.30hrs during January
January 2024 by Annette Johnstone
Disabled room was very far from the reception area which defeats the purpose of having one. Reception staff are very accommodating and kindly moved us to an easily accessible room not far from the entrance.
January 2024 by Sylvia Williamson
Small room. Dirty furniture. Broken toilet seat. Very old bed with mattress topper nothing like the advert. Bathroom with shower had for some unexplained reason had the original floor drain covered with dark brown vinyl so floor flooded and was hence a safety hazard.Food & drinks: Table table restaurant is nowhere as good as beefeater or Brewers fayre. Most furniture in restaurant is worn out. Coffee is not up to the standard of the previous supplier, served from a machine in half mug volumes. Toaster setting blanked off but set so high it burned the very thin slices of bread.
January 2024 by Jim Wolstencroft
Meal at restaurant had very restricted choices due to equipment failure. Staff were very helpful in dealing with the issue. Here's hoping breakfast more successfulRooms: What we expected
January 2024 by Jennifer Scott
Rooms cosy and clean food fantastic especially the Xmas menu staff exceptional nothing was a bother would return againRooms: Lovely clean and cosy
December 2023 by Chris Redpath
Georgia at the front desk was fantastic and couldn't have been more helpful, really appreciate her and it made a huge difference to our trip. Rooms are standard Prem Inn but the staff definitely made a huge difference ?
December 2023 by Russell Bradley
Rooms clean staff need to be a bit more pleasant.
December 2023 by Raigho Husky
Typical premier inn. Not too noisy but not too quiet either but sleep was disturbed. No views as such but not really a problem for me. My only complaint was the walk from reception to the room was oddly loooooong!PS - Wouldn't rely on the brewers Fayre next door - expensive and poor service. However some amazing takeouts and places to eat are a short drive away.
December 2023 by Nick Ainsworth
Excellent service from the staff member who checked us in. Very friendly and helpful!Rooms: Well sized and comfortable beds.
