Very poor customer service. They initially forgot to put through an order I made for a friend. Subsequently due to having to redesign the space the shower tray and screen were no longer needed but as more than 4 weeks had passed since ordering the company refused to take the items back even though they are still in original... read full comment
May 2023
Bathroom units replaced. A very stressful experience. Wrong unit arrived, poor communication, confusion on days due to undertake work. Once installed, leaked with damage to 2 rooms below with water running down the party wall. No hurray to fix. 14hrs with water switched off. Sorted then leaked again. Now have to pay for... read full comment
December 2022
Customers should be very wary of a highly recommended fitter (especially if, as it appears, there is a family link). The fitter blamed the supplied materials, the plumber, squint walls and the alleged uneven floor for what appeared to be his own shortcomings. Copious amounts of silicone were then used to cover up the quality... read full comment
