March 2024 by ian Lomas
Nice place
February 2024 by Osman Amir
I didn't end up buying a car as I managed to source an alternative but I wanted to leave a positive review for their staff, in particular their sales rep Liam Farren. Super helpful!
February 2024 by Brian Easton
Got my first service done on my new bike, BMW picked bike up in a van and dropped it back for me when service was done, bike running great after service! Excellent service? thanks to the team at BMW motorrad Dundee
November 2023 by Arundeep Singh
Recently bought my new car from BMW, it?s been my fourth car from John Clark BMW Tayside since 2021. Scott and Colin have looked after me on all occasions. Keeps me coming back to Dundee despite living in Newcastle. Best service, hassle free and always help me build a brilliant and unique car.
November 2023 by Roddie Watt
Had a great all round experience with Stuart helping me find the BMW 320d that suited my requirements. The purchase and handover process was easy to understand and straightforward. Stuart was very helpful setting the car up with my basic in-car personal preferences and answering all my questions. Thank you.
November 2023 by Trevor Byrne
Superb service from Ryan Westwater, could not of been more accommodating and helpful.
October 2023 by Halima Hussein
Brilliant service with Lee Finnegan at the Dundee BMW branch. Going in with little knowledge can be daunting but Lee was great in explaining the best car for my budget and different financing options that would suit me. Made sure I had enough detail on the car when taking it out for a test drive. Overall, he was friendly, easy to communicate with and answered any questions I had.
October 2023 by Martin Findlay
I recently had my BMW car in to John Clark and was absolutely delighted with the professionalism and the service provided by the team. I was kept updated with findings throughout the diagnostics, and the mechanics provided an indepth video detailing the repairs. Many thanks to everyone involved. I'm really pleased with the performance of the car after the repairs. I wouldn't hesitate to use John Clark BMW again!
October 2023 by 008 Kaur
So i ordered a car at the start of the year the got the car in sept during this time I had to keep chasing up to make sure the car was still in the process of being delivered the date kept changing but again I kept having to chase up? getting the car placing private reg on was easy! the thing that really let the score down is after sales I part exchanged my old car but it took 5 days to the money back after being told I will get it same day on the Tuesday. This then prompted me to cancel the gap and tyre insurance due to the aftercare. After calling several time with no one answering the phone which is ridiculous for having one land line number and not having a receptionist to answer the phone like most over service centres also being also promised call backs which never happened also forgetting to mention when selling insurance you have a 30 days cancellation period which wasn?t addressed when I bought the car then being hounded to sign paperwork for something I no longer wanted I finally got thru to someone in the finance dept who sorted out the refund and actually called back when she said she would.
September 2023 by The Q
My first contact with John Clark Tayside was after a simple internet enquiry to the company re a car. Generic enquiry with no specific information asked for. Within an hour I received a personalised walkaround video of the car, narrated and pointing out work they were doing.I then had a number of good email & telephone conversations with Stuart Jack and Colin Gibson. A deal for the car was made by telephone and a date for collection was arranged. They kept me updated in the intervening period. I flew up to Edinburgh, took a train to Dundee and was collected from the station. A great handover experience, with a look around the car, talk through of everything required. I set off to drive back to London. I couldnt have been more impressed with how professional and personable Stuart was to deal with. Nothing was a chore and he was ever helpful. A great example of why its worth using Bmw Approved.Im very pleased with the car. And the experience of buying it. The level of attention Stuart gave was impressive, even post sale. When I discovered a problem with the refinished alloy wheels it was he who arranged agreement for me to have them refinished in London and ensured that I received payment back for the repair. John Clark Tayside have an aftersales department, with whom Stuart put me in touch, asking them to assist me directly. However, they displayed a lack of communication, assistance and dare-I-say-it, interest in doing their job. After being made aware of a relatively minor issue, it really shouldnt have taken multiple telephone calls and emails to resolve. Thankfully, Stuart again ensured that this too was resolved. Thank you, so much.Rohan, Colin and especially Stuart Clark and the Sales Department, many thanks for all your help.Aftersales...well...much improvement required.Would have been a five star rating, had Aftersales not slightly tempered my otherwise positive experience
August 2023 by Nicola Finnigan
Robbie Norrie is an extremely helpful member of staff. Very knowledgeable and gave me all the information I needed. Customer service was excellent and Robbie has a very pleasant manner. A valuable member of your team. Thank you Robbie.
August 2023 by Henri Benthack
Full recomendation! We had areally good experience with BMW Tayside. After we phoned half of Scottland's BMW Dealers, as our brakepads signaled a critical status, they were the only ones who managed to squeeze us in. When we arrived there they were really friendly and helpfull. The exchange went pretty quick while we enjoyed having tea and coffee in their beautiful dealership. In the end it wasn't cheap but good work.We would go there again.
July 2023 by Talha Ali
I recently had the pleasure of receiving customer service from Mark Howard at John Clark BMW Dundee, and I must say that it was an outstanding experience. From the moment I stepped into the dealership, I was greeted with a warm and friendly smile, making me feel instantly welcome.Mark's extensive knowledge of BMW vehicles and his passion for the brand were evident throughout our interactions. He patiently listened to my requirements and provided expert guidance and suggestions, ensuring that I made an informed decision about the car that best suited my needs and preferences.What truly set Mark apart was his genuine dedication to ensuring my satisfaction. He went above and beyond to accommodate my specific requests and preferences. I truly felt like a valued customer, and it was evident that Mark's priority was to establish a long-term relationship built on trust and exceptional service.Furthermore, Mark's professionalism and friendly demeanor made the entire experience memorable. He was patient, attentive, and never made me feel rushed or pressured into making a decision. His willingness to go the extra mile to exceed my expectations was truly refreshing and indicative of his commitment to providing top-notch customer service.The entire team at John Clark BMW Dundee also deserves recognition for their professionalism and dedication to customer satisfaction. From the receptionists to the service department, everyone I encountered displayed a high level of expertise and a genuine desire to ensure my needs were met.
July 2023 by Google user
I recently had the pleasure of receiving customer service from Mark Howard at John Clark BMW Dundee, and I must say that it was an outstanding experience. From the moment I stepped into the dealership, I was greeted with a warm and friendly smile, making me feel instantly welcome.\\n\\nMark's extensive knowledge of BMW vehicles and his passion for the brand were evident throughout our interactions. He patiently listened to my requirements and provided expert guidance and suggestions, ensuring that I made an informed decision about the car that best suited my needs and preferences.\\n\\nWhat truly set Mark apart was his genuine dedication to ensuring my satisfaction. He went above and beyond to accommodate my specific requests and preferences. I truly felt like a valued customer, and it was evident that Mark's priority was to establish a long-term relationship built on trust and exceptional service.\\n\\nFurthermore, Mark's professionalism and friendly demeanor made the entire experience memorable. He was patient, attentive, and never made me feel rushed or pressured into making a decision. His willingness to go the extra mile to exceed my expectations was truly refreshing and indicative of his commitment to providing top-notch customer service.\\n\\nThe entire team at John Clark BMW Dundee also deserves recognition for their professionalism and dedication to customer satisfaction. From the receptionists to the service department, everyone I encountered displayed a high level of expertise and a genuine desire to ensure my needs were met.
June 2023 by Gemma Jamieson
This is my first time using John Clark BMW. I bought a new car in March and have been delighted with it. After many years with Audi, I was fed up of poor service. Linzi has been amazing and extremely helpful. Any issues I have had, she has been more than willing to help. It's a very refreshing change.
