November 2023 by JW Hor
Had my spectacles broken nose pad changed here free of charge. Was really touched that they are willing to it for free. Five stars for the customer service and the wonderful senior lady that served me.
November 2023 by Alan Phoenix
Very quick and professional service. Always a friendly service.
October 2023 by Sharon Robb
Excellent service from eye exam through to collection of new glasses. Diane goes out of her way to help.
October 2023 by Rachel Harrison
Very friendly and kind staff and opticians, they'll take care of you here!
September 2023 by Paul Swan
Upon arriving for my Saturday morning appointment, I was informed the optician was running late as their train had been delayed in Perth. Unfortunately I had a prior appointment at 10am for which I could not miss. Katie at front of desk managed to get me seen by another optometrist which allowed my to make my appointment. This was first class service from Katie and the staff at Vision Express Dundee. Excellent customer service.
July 2023 by Marion Wynne
Great help and advice from Katie allowing me to chose the right glasses for me
June 2023 by George Knowles
Been a loyal customer for years. Had a shockingly bad experience with them where their policies ruled over common sense. Then later during the process, their policies didn't seem to matter so much (when the policy meant they'd get less money from me.
June 2023 by Fiona Buchan
All the staff were really helpful as they always are. All my queries were explained carefully so I felt confident in my choices
May 2023 by Lorraine Anderson
Awful experience! Despite having an eye test appointment booked when entering the store nobody greeted me. I had to approach someone (lady with long dark hair) who rudely said she was busy and to take a seat! The optician Joyce was nice but I will never go back there. A very unpleasant experience.
May 2023 by Boney tongue
Observant,lovely staff and very helpful.Helped me out with a lens cleaning problem and then quickly identified another problem and quickly fixed that too.
January 2023 by Jac Car
I was treated very well. The experience made better by the professional job the lovely lady gave me. Thanks, I would wholly recommend Vision Express, Overgate, Dundee.
December 2022 by jack kerr
Great opticians, I have had issues with other opticians in Dundee but find the staff here really nice and helpful
December 2022 by David Logan
Terrific. Really helpful and appreciated my anxiety about the trouble I was having with my vision.
November 2022 by Karen
I wandered in to the Dundee store on Wednesday am when the computers were all down! Nevertheless I soon found a perfect frame from your extensive range and Blanche was super helpful and friendly. She could have just said sorry we can?t work because the system is down. But no, she did everything manually and we got my new glasses ordered. The rest of the team helped out as well. I was really grateful as I?m hardly ever in town and didn?t want an extra journey. Can?t wait to receive my new specs soon! I?ve taken off one star just for the break-down of the system. The staff are brilliant. Can?t fault them.
November 2022 by Ian Land
Katy was awesome and oh so helpful- promote this girl
