March 2024 by David Gulliver
When your toddler has had you up all night, you've had 3 coffees and have only a short window to make a nervy mid-generation swap from PS5 to Xbox series X, you want things to go smoothly. Luckily the team at CeX Dunfermline had me sorted.After a short wait to get my console tested, I was served by Mark who helped me decide what to buy with the store credit I had from the PS5 and games. He was super friendly and helpful, and discussed a variety of choices that he made easy for my weary brain to understand. He helped me save some cash on the selection of consoles, and recommended an incredible headset. To say I was happy with the experience is an understatement.Being served by someone with energy, knowledge, and enthusiasm really makes the difference when you're dealing in quite a large amount of money. Mark ticked all of those boxes, and it was the best customer service I've had in a long time.Very happy with my decision, and keep up the good work!
February 2024 by Graeme Allan
Was trading in some games. Cex offer decent values for the old games. Staff friendly and whole process didn't take long. Very satisfied with the service.
January 2024 by Emily Roberts
This was the only store within range of me that had the item I was wanting, got there and the friendly staff helped me find what I was looking for, processed my transaction and recognised me from another store, so had a friendly conversation, 10/10 would recommend
October 2023 by G Chikomba
Pricey on some used phones
September 2023 by Byron Blyth
Tried trading in my xbox one through drop and go. Was told to come back in an hour after the test, fair enough i thought. Came back and was left ignored by the lady testing my xbox who was on her phone and ignoring me. After asking the other memeber of staff there he said it was done and the trade in voucher would be sent to my email. Heard nothing for 2 days, had to contact their facebook page as the shop phone number dosent connect to the shop. Only for the facebook page to tell me to go to the store to complete the payment as the order is complete. The guy at the till today then told me it had failed and that the xbox was worthless because the controller had "stick drift".Timewasters and wont be back.
September 2023 by Scott C
Helpful staff and great wee shop
August 2023 by Michelle Welsh
Cheap games quiet and helpful staff
July 2023 by Alan Gonoude
Great shop.great bargains .helpful staff
June 2023 by Caz Shaw
Bought a 2nd hand phone over a year ago and it stopped charging so I still had my receipt. Took it back and they tried to fix it for me. It couldn't be fixed so they offered an exchange, so I bought a phone that was higher spec and just paid over the money they gave me back. Very good service. Knowledgeable staff. Recommended!!!
April 2023 by shaz akram
Great selection of Retro Games
April 2023 by Connor Adamson
Can get rather busy and can be intimidating to ask about things from behind the counter however has a variety of stock at very cheap prices. Always worth a look
April 2023 by Billy McCarron
Good customer service, decent prices and good advertising.. Also very easy to find what your looking for.
March 2023 by Rab Plays Guitar
Friendly staff. Clean store. Good range of products. Sold my Apple Watch to them without any hassle whatsoever. One of the better stores in the Kingsgate.
February 2023 by James Boyd
Nice shop. Not the best selection
February 2023 by J J
Happy with my purchase and warranty. Much appreciated ?