March 2024 by Selina Diparno
I needed a new battery for my car. I went instore and was seen to straight away by a very professional and helpful member of staff. He fitted the battery to my car straight away. What a great service you provide ? keep up the good work ? very happy customer ?
March 2024 by Jim Northey
Why have an allocated time for fitting items to be told to come back later. I only returned because I had paid in advance. Otherwise I would have gone elsewhere and gave others my custom.Poor service.
February 2024 by richard nugent
Got new bulb fitted, straight away ?
February 2024 by john lynch
Always got what your looking for helpful friendly staff.
February 2024 by Sarah Morris
Brilliant service at Halfords today. Dom found me better, brighter lights and fitted them for me on the spot. He also recommended the Motoring Club which saved me money and got me a free car check whilst I was there which left me confident for my very long drive tomorrow. Sorry I didn?t catch the girl?s name that helped me also but thanks anyway. Very knowledgeable ??
February 2024 by Tom Scott
Quick and efficient service
January 2024 by Joe Reilly
Went in to collect a dashcam that I had bought online. I was presented with a box that had seen better days, had been opened and looked like a defective returnsd item. When I made my concerns clear I was then presented with a new dashcam. Poor show Halfords - you can do better than this.
January 2024 by Jeff Butt
Staff very helpful, but they had to be due to the electronic box of tricks not working (bring back the paper version). I was after wiper blades and unfortunately the only make available were Halfords. I've found these in the past to be inferior to another manufacturer, so having purchased them only time will tell.
December 2023 by Stuart Durie
Delighted with the customer service I received at Dunfermline. Very professional job. Thank you.
December 2023 by Richard
Just wanted to say Dom did a great job for me on my car. Thanks Dom!
December 2023 by Fülöp Emese
Went in today for a bulb change in my tail light. Lady at the till was very friendly and patient, however when I went back to pick up the car I was told I needed an LED strip and not a bulb and they couldn?t help. Got a refund and this could have been a 5 star review. However, after several phone calls to other chain garages and even the Toyota dealership (none of them was willing to physically look at the car) I ended up going to an independent garage where an incredibly friendly gentleman changed the bulb in my tail light in 10 minutes and I was done.I cannot comprehend how a massive company like Halfords could make such a simple issue so complicated for me.
December 2023 by Kayte Sutherland
I visited Halfords last month for a car battery, due to some confusion about if my car was stop/start, I ended up leaving with the wrong battery.That battery worked until a few days ago, so I phoned Halfords and they told me to bring it in for a refund.While in today, the lady (Elise I think) explained that my car might have had the stop/start deactivated but still requires that battery and done an exchange for me.She was very informative and patient while sorting everything out for me and the car is now working as should be.I was extremely pleased with the customer service received today.
December 2023 by Dan Anderson
Placed an online order. When they picked it they accidentally picked up the wrong wiper blade, the guy that served us noticed straight away and chanced it. Always great service at this branch.
December 2023 by Martin Milner
Great service. Horrendous weather and they still got my wipers fitted in a fraction of the time it would take me.
November 2023 by ryan grant
Really bad experience, purchased stereo online, ex display, arrived to collect, no cables, they found the power cable but no camera aux in etc, no fitting kit so cannot be secured safely to a vehicle the unit is damaged so the firting kit cannot be installed as there are sheared bolts on the unit itself.Drove 20 miles to the location, have to drive back.They dont even know if the unit works.They are advertising these on the website and expecting people to pay for somerhing that is deemed uselssWasted my time and my money and out of pocket as i have driven miles and will need to drive back homeReally bad experience,