January 2024 by Donald Sinclair
Woman looked disinterested didnt take the stones into account just the 14ct gold i dont have photo id but all letters even from the council and even my doctors but as no photo id she wasnt interested in goving a price for my ring. She looked as if she had a bad day already not even one smile to greet us.
October 2022 by Frankie Cliff
Horrible rude staff totally unhelpful refused to cash my check for invalid reasons
June 2022 by Matthew Thomson
Went to buy some holiday money, was served by Lorraine who was lovely and made great conversation about my holidays and was supper friendly
January 2022 by SynCrusade
Went in today, some of the best customer service I've ever actually received. Nothing to actually complain about which is a rarity these days. Janet deserves a pay rise.
July 2021 by Greg Neil
Presented a cheque and enquired on the process for cashing, I was looked at like the cheque was stolen, all provided ID wasn't acceptable. The member of staff repeated herself multiple times in a rather condescending manner and did not answer any questions; she seemed happy when telling me I wouldn't be able to cash the full amount.
July 2021 by Alec Petrie
Currently paying 10 pence a gram for silver in todaysStrong marketCustomer service extremely poor
September 2020 by Paul Wright
Ramsdens seems to have the best local rate £ to ? that I can find. However, everytime I use them there seems to be problems. Online rate is different to the in shop rate and you have to spend £1000 for them to match it. The staff never seem to know exactly what they are doing, but they have tried to be helpful to me. The "transfer" service is a better rate again and is free. Ramsdens has been hacked previously and I received an email saying I should change my password. If I could find a place to match their rates I would not use them again.
March 2019 by ian burns
Disgraceful service,
