March 2024 by Leigh Graham
Would highly recommend for the friendly, professional and helpful service. We got keys cut at another branch in Dunfermline that did not work. East Port Timpsons fixed them straight away. Thank you :-)
February 2024 by Michael Thomson
The proprietor, Stuart is so pleasant and accommodating. He goes out of his way to ensure the customer get's what they want.I needed engraving done but the trophy plates he held were either too large or too small. He went out of his way and cut a plate to size. All completed in 30 mins.I would suggest that Timpson send the proprietors of their shops in York to visit Stuart to learn customer care and how to do their jobs. Whenever I have been to the shops in York everything is far too difficult for them and told to come back the following day to collect engraving, even when the shops are empty and staff are just standing about doing nothing.If I could give 10 stars Stuart would have received them from me.Keep up the good work and I will definately be back. You are an absolute gem of a gent.
February 2024 by Marina Koupparis
Stuart had our keys cut promptly and was super friendly! Excellent and professional service! Will definitely come back in the near future to have more keys cut and possibly a pet tag too for my cat ??
February 2024 by Billy Baxter
I was in today to get a new battery in my van key. We had a few issues with it. Stuart has went above and beyond his duty of care to rectify this issue. His customer service is second to none. 5 stars all round. Thank you Stuart.
February 2024 by stuart robertson
Great service..
January 2024 by James Boyd
Absolutely brilliant service.
December 2023 by derek mcewan
Outrageously expensive.
December 2023 by harrison walsh
Had sand stuck in my charging jack for my phone and he just sorted it with in 2 minutes and didn?t even charge me, the shop down the road quoted me £39 and said it would take 30 minutes so he saved me time and money. Very nice guy and great back story to the store, highly recommend
November 2023 by Franco Giudice
Shocked to be charged £20 quid for a watch battery. Went to Dr Fix in the shopping centre and was quoted £9. Not be back.
October 2023 by Paula Jones
The gentleman who served us was just lovely. We had to get a number of keys cut and as I wasn't getting a key cut for my 5 Yr old he felt left out. The gentleman gave him one of his the old keys and my son was so happy. Thank you for caring and thinking of him
October 2023 by crag nas
Great guy running the shop. Helped with a repair to a bent motorcycle key. Very knowledgeable and won't rip you off
September 2023 by Kudos Bridal
Absolutely above and beyond service, My shop key would not work this morning and I tried and tried eventually I ran along to my local Timpson shop and the help and attention I was given was fantastic ?? and am now open and ready for my brides ? Thank you so much you were truly my Knight in shining armour this morning ?
August 2023 by Cassandra Nightshade
Stuart recently completed a memorial plaque for a bench for my dad; it was beautifully finished and sensitively handled throughout. He has also recently fixed a zip on my handbag free of charge :) so friendly and helpful and an invaluable local service. Thanks so much Stuart :)
August 2023 by Amy Maxwell
The shop owner met me with a cheery smile and a friendly greeting. I had brought in a pair of high heels to be reheeled. To my surprise he was able to repair them straight away and he explained although it looked like a tough repair, it's something which can be fixed fairly easily. My shoes are as good as new. I would definitely use this Timpson's store again. Keep up the good work!!
August 2023 by steven hendry
Stuart was excellent as always. He always has a smile and is very cheerful. We call him Mr Fixit, because he has fixed everything we have brought to him.