October 2023 by Mike T
Unhelpful, confused and disorganised.
April 2023 by Greg McC
Busy evening before closing. Staff (Karen and Rose) very professional, helpful and accommodating to all people that they saw.
August 2022 by Lisa Markham
So there used to be an extremely rude woman who worked there. She seemed to have been punted, or maybe just retired. Now they have an infant in there ordering people about. I went to pick up my prescription which I had received a text about two weeks ago (but my docs appointment was that day)- don?t know why I have to explain myself to this child but..
She proceeded to dress me down, saying that if I don?t pick up my prescription within 6 weeks it will be put back into stock. I got my phone out to confirm it HAD only been waiting for me for 2 weeks (and let?s face it, I could?ve been on holiday, in hospital, whatever). She then proceeded to tell me again, to which I picked up the prescription mid sentence and walked out saying ?Sorry mum?. So it appears we have swapped one rude customer unfriendly staff member for another. Is it too much to ask for some decent service in a pharmacy?
The man who looks like he runs the shop isn?t any better. You walk in, he sees you, but there?s no acknowledgement of ?I?ll be there in a minute? he just ignores you until he feels he?s ready to serve. Crappy service indeed.
March 2022 by derin Ajayi
Nice and friendly staff.
January 2022 by Lynne Glennie
Was ok
September 2021 by Christine Fraser
Worst pharmacy ever. Today they have lost 5 items from my repeat prescription. Not the first time it's happened. My husband has spent a lot of time trying to get my prescription to no avail. He has been there twice today, and is still there after 35 minutes. Their phone number is constantly engaged and when you finally get a ringing tone it's cut off after 3 minutes. Will be changing to another pharmacy. We all deserve a better service than that.
September 2021 by Emma Smith
Very rude staff.... they don't even acknowledge when you walk in... no hello... nothing! Went in for my prescription 2 days in a row only to be told I wasn't on the system. My doc had told me to collect it here as that's where I got my last prescription last year. I was shouted at several times that I wasn't on the system from an extremely rude woman at the back of the shop. She didn't even have the decency to come to the front counter. I have worked in customer service for over 30 years and if I had spoken to any of my customers like that I would've been sacked! Customer service training is advisable.of I could've given 0 stars I would've.
September 2021 by Deb Jew
Staff don?t answer phonesMake you wait unnecessarilyStaff are rudeAnd to top it off make you wait 3 days for emergency medication without telling you they have a backlog before u put your prescription inBetter shutting this place down now as they staff there are laughable
August 2021 by Kanza Raja
In my opinion when this pharmacy advertises for new staff they specify that they only want ?incompetent?people. As this is the only one closest to my doctor?s surgery and my home, I unfortunately have to get my medicine from here. Over the years the majority of the staff has been very inefficient but today when I went to pick up my prescription after 3 hours, it wasn?t ready. Reason being that they couldn?t read my foreign name, which as foreign names go isn?t at all difficult. Then I had to wait 20 mins for them to print two labels despite telling them that I had kids waiting in the car and I had to take my son to the hospital. The staff lacked any sort of compassion and instead had the audacity to say to me that ?patience is a virtue?. This isn?t the first time though, every month when my husband picks up his medicine, he has to spell out his name several times because the staff refuses to make any effort in understanding. Their attitude always seems very discriminatory like if you have a foreign name then we have zero interest in showing any effort in understanding it.
August 2021 by Belle Burns
The old guy in this shop is extremely rude and unhelpful. I've since moved my business to another shop. I won't be back.
August 2021 by Shona Mitchell
Convenient Pharmacy & friendly staff!
July 2021 by Georgina Kirk
waiting a week on medication, taking pricription from doctors to chemist ,and having to wait for 48hours with no crantee of getting them , staff very rude to customers, and even if you call either don't answer or cancel the call, and also loose pricriptions , no reason can be given ,defiantly would recommend this pharmacy
September 2020 by Stephen Whyte
Staff very pleasant and attentive, great deals if you spend time to look and not long to wait on prescription,Cheers ??
September 2020 by Marie Isabel Matthews-Schlinzig
Very friendly chemist. Always helpful and gives good advice, too!
December 2016 by Mark Monaghan
Convenient chemist with friendly staff. Convenient for nearby surgery and handy for local residents.
