January 2022 by Marie Banks
Thank you so much to the Team at Well Pharmacy Abbeyview for staying open to issue me my much needed repeat prescription today as I was a couple minutes late due to my nausea xxx
November 2021 by RobertW-1122
Inept.Nine days to deliver an urgent prescription. I checked with the surgery and my order had been sitting in Well pharmacy for five days before they delivered it.I had called in my repeat prescription just as I have been doing for 10 years and the woman taking the call was trying to fob me off! I asked if she was doing this, no reply. I asked if Doreen ( lovely woman) was available instead, still no reply, but the attitude changed and became quite accommodating.When the medication had not arrived by the weekend I phoned in and was told it would be with me on Monday.On Tuesday I had to phone again and ask where it was. I eventually got it four days after running out of pain killers and one day after running out of something more critical. No apology was given over the phone at all. I am changing my pharmacist and urge others to boycott this pharmacist which for years was friendly and efficient - before it was taken over.
January 2021 by Susan Fleming
Really excellent service and so lucky to have the delivery service which is essential in such times... Big thank you to all concerned.
March 2020 by Carolyn Grieve
Awful pharmacy! Rude and incompetent staff. I waited over 1.5 hours in a queue to get into this pharmacy. When I eventually got in, they did not know their log on details to open emails to get my prescription! When someone eventually managed to log into the system, they didn?t know how to open the attachment! I was told they were too busy to help me and I couldn?t get my prescription today! Avoid this pharmacy at all costs!!!!
November 2019 by Shannon Devaney
Probably the worst pharmacy me and my family have been to in the world. My mum who has suffered from epilepsy for 20 years now has encountered many problems with this pharmacy, not having the correct medication, not a high enough dosage or not having anything to give her at all!! The staff are RUDE and should not be allowed to work in the public sector and the pharmacist needs re trained. The illness my mum suffers from is serious if not fatal if she does not get her correct medication and it would be on your hands if anything was to happen to her now she is left with NO MEDICATION for another few days due to the incompetence of your staff ?forgetting? to order them in. Let?s just hope she doesn?t have any seizures in the next few days she is medication free or this will be getting taken a lot further than a review on Facebook.
July 2018 by Fiona Welsh
Shocking service this morning trying to get my 2 year olds prescription, place was deserted and told they couldnâ??t do it till this afternoon. Disgusting.
