October 2023 by Thomas Sturgeon
A took clothes and dvds in yesterday and felt the women was so rude
April 2023 by Westie Wumin (Westie Wumin)
A particular member of staff ALWAYS makes donating to this shop at McNeish Way, Stewartfield, East Kilbride, Glasgow, an unpleasant experience because of her very bad attitude. Normally, l would ask to speak to a manager about this type of rude and unprofessional behaviour, in any type of establishment but l know that she would deny her behaviour, as she obviously thinks that her approach is acceptable! ? The good news is that all of the other staff members are nice friendly people ? so she should take a leaf out of their book! The staff must absolutely cringe at her total lack of customer service skills and rudeness. If her bad attitude continues l will have no other option to stop making my monthly donations to this charity all together, as there are plenty of other much deserving charities who have got pleasant staff with no attitude! 0/10 and absolutely no stars for her! ? I have advised all of my friends and family members to steer well clear of this branch BECAUSE of her unfriendly, rude attitude!
April 2022 by jackie Mc
Great customer service and friendly staff. Make you feel welcome ?
February 2022 by Jacob&ChanHeeMyLoves StanTheBoyZ
Having never been here before I was shocked by the atatuide of the staff, I went in to the shop with 2 big bag's of donations, one woman shouted at me You don't bring them in here, take it round the back and press the bell, when I did a lovely wee boy opened the door and he was great, came to my car and helped with the other 8 bag's, shame on the adults that work here, I'll take my donations elsewhere from now on, and I'll definitely won't shop here
February 2022 by Jac Watson
I agree with the previous reviews , 2 occasions I have taken in several bags, no nice manner from the staff , as if it?s too much bother.
July 2021 by Sillybanana_na
Arrived just after 5 after seeing online they were meant to be open until 5.30 and woman was leaving was so rude. Was really huffy and when we said that we saw online that it said open to 5.30 she said no and she had already let someone else in the shop (like what has that to do with is) the whole attitude was nasty! Like it?s not your customers fault you can?t be bothered keeping your online info accurate and up to date!
July 2021 by Laura B
Very rude, I checked Google for opening times, it said 5.30 close, I arrived at 5.05 and asked if they were accepting donations the woman replied "we're closing soon!" I looked bewildered as that clearly didn't answer my question, she said "well, that depends what have you got?" I said clothes, she said "how many bags?" that's when I got a bit narky and said about 5, do you want them or not? She said yes, then let my pregnant self bring them to the back of the shop. I've never experienced this trouble at Lindsayfield Barnardo's. Not welcoming in the slightest
July 2021 by Moo Hoo
Lovely friendly staff adhering to the covid rules in a nice polite mannerShop is always well stocked and nicely displayed with great bargains to help a great cause !!!
July 2021 by Jean Leitch
Lovely bright shop, friendly helpful staff.
April 2019 by Louise Bernard
This is one of my fav charity shops Well laid out clean good displays . Also friendly helpful staff x
February 2019 by scott stevens
Went with eight small bags and the staff couldn't be more rude. Refused to take them saying if they take that then they couldn't take any one else's donations. Won't be back. Avoid as so ungrateful and rude.
July 2018 by Deborah Dickson
Great. clean fresh bright very welcoming.friendly help and advice.
May 2017 by MJ J
decent charity shop, clean with friendly staff
