November 2023 by Liam Aitken
Ernie was exceptionally helpfull especially considering it wasn't a problem kwickfit would even be dealing with.Thank you
November 2023 by David Howie
The guy running things was very good at what he did and demonstrated compassion and care towards his customers. Particularly to an elderly man who came in on the wrong day
October 2023 by Jon Esquierdo
Really poor customer service. Arrived this morning and had a booking reference stating that my car would be dropped off and there would be a hire car there to collect. The gentleman who greeted me confirmed the booking for my own car but denied any knowledge of the hire car. I confirmed the reference number and the response I received was "Well I'm not phoning the hire company as I'll be on hold for hours". Couldn't be less helpful. 5 minutes later the rental car arrived and the Kwik Fit employee exclaimed "Ah, see! I told you it wasn't here!" as if that excuses a complete lack of customer service.
October 2023 by Audrey Sanders
Outstanding customer service from Sean. My car was being towed from Edinburgh to Kwik fit and it was delayed for two days. I was obviously concerned but Sean kept me up to date by calling me periodically. I feel he went above and beyond. The car was repaired to a high standard and quickly. I wouldn't go anywhere else now for tyres and servicing. Thank you Kwik Fit, Eastkilbride. Audrey
October 2023 by Gary Brolly
Outstanding service from Sean moment I went in. Had Puncture but needed new tyre , fitted & balanced in 20 minutes Josh completed the job professionally then held car door open as I am on crutches.They are excellent & I highly recommend to you thought It was F1 team well done thanks again Team Quikfit.
October 2023 by Elaine Baird
I was contacted by kwikfit to let me know my car was ready, I came back to the car around 45mins after this call. My car was sitting across the road from the shop. When I went over I noticed it was unlocked. I then noticed when I went in the car my engine was still running. I was very disappointed in this. I went back over to let them know what had happened, I did get an apology however I really think this is unacceptable. My fuel had ran down slightly and I had things in my boot that could have been stolen, worse yet my whole car could have been stolen.
October 2023 by Beth Adamson
Great experience today, Shaun was fantastic and accommodated a really quick tyre change on a really busy morning. Thank you so much!
September 2023 by Margaret-Jane Yardley
Always great customer service here, very helpful and knowledgeable. The main guy on reception is bloody brilliant at his job, would recommend
September 2023 by Andrzej Oleszczuk
I give you one star because instead of mechanics you have bakers! another garage mechanic fixed the problem in 15 minutes! I will never go back there!!
August 2023 by Steve Perry
Fast. Reasonable. Highly effective.Three visits so far. Effortless, trustworthy experience every time.Couldn't meet friendlier staff.
August 2023 by Reg Holbein
I was given an appointment which took place pretty much on time and the work was carried out very quickly. Staff were polite and helpful.
August 2023 by Paul Burgess
Four new tyres fitted to my car, Sean and the guys are great.Wheels need aligned also. Excellent job.
August 2023 by Dr David Gyekye MacHarrison
The staff was friendly, professional and very competent and know what to do...specially Shaw of the East Kilbride branch
July 2023 by Michael Brennan
Motobility car. Dropped family member at East Kilbride hospital. To be picked up later. Discovered puncture. Took car to this branch. Explained situation. Straight no. To busy.Went to Hamilton branch very helpful.????????
July 2023 by david pall
Please think carefully before going here / jus a poor and sales approach to get your money off u. Went in to get a puncture repair done - told me that they couldn?t find it and said I needed. 2new tyres. Told him I wanted like for like and put on a different brand - didn?t even carry out the wheel alignment, another sales ploy causing wear and tear of the new Tyres. Went to another garage found the repair for puncture. Honestly Kwik sort out your customer service and stop trying to rip off your customers. .
