November 2023 by Allan
Staff and service are excellent. Always happy to help and prescriptions ready to collect very quickly
July 2023 by Ss C
Best chemist by far. Very organised and super friendly.
March 2023 by Shay Ivanova
Brilliant staff was very understanding of my issue and delivered my medication on the same day.
February 2023 by Mark Green
Absolute disgrace of a pharmacy!!! Told prescription was ready, go to pick it up only to be told they know nothing about it, didn?t care that it was very important medication!!! incompetence at its finest
January 2023 by Claire O'Neil
This used to be a fantastic Pharmacy over 2 years ago. Source then unfortunately its went downhill. There is rarely a week when my there is usually a problem with my meds. They blame the Surgery. It's been so bad that I've tried to change my surgery and chemist, but its alot more difficult than you think. They used to be a wery warm abd professional service, but it all changed a few years ago. Apart from Jeff and Paula who are amazing.
October 2022 by Jean Cameron
Great pharmacy and great staff.
September 2022 by Natalie Champkin
The staff in here are incompetent. They have left me without medication multiple times. They have lost injections I needed. They told me they would reorder my pain medicine and then waited until the day I needed to pick it up to tell me they aren't doing it anymore and I need to call the doctor. They have delivered medicine to my house multiple times even after I requested that they DONT. They have misplaced medication and then gave it to me weeks late. The counter staff should not be in charge of important medication. I went in one day to ask for my prescription and she went through the back and forgot and started doing something else. I waited for half an hour. It's a joke
August 2022 by Marcel Legowski
Always fast and friendly service have been with them for a number of years and hopefully many more.
July 2022 by Tommy Rodden
Friendly staff also they deliver to my door
April 2022 by ksutters1
Moved from our local village pharmacy to The Murray, what a difference. Always happy to help and answer any queries no matter how busy they are. Like night and day compared to Rowlands!
January 2022 by Darcy Jaxson
I can't fault this chemist, they are prompt,very friendly and soon rectify a problem quickly if their is one. I have been with a few chemists and Murray chemist has been outstanding.I would recommend them to anyone I would give 10/10 if I could. Thank you Murray staff you saved the day for me where other chemists did not.I wish all staff a wonderful New Year.
January 2022 by Loraine Mcpherson
The pharmacy go the extra mile for their customers amazing staff
October 2021 by Michael Underhill
Normally fantastic but add it with your local surgeries embarrassment of a website and you'd not be fooled, if you are immobile like me, to find out your script wasn't delivered
March 2021 by Thomas Walters
My wife has been waiting since Monday 12th Oct for prescription to be delivered. She phoned since Monday and now it's Wed 14th Oct still no delivery. This is not the first time this has happened this chemist is usually helpful but not this time. Telling lies about delivery days when items don't arrive. We will se what happens tomorrow.
March 2021 by Kristina Kurdell
I?m disgusted with the service and staff at this pharmacy. They don?t Even deserve the 1 star but unfortunately there is no facility to give a negative score if there were it would be minus 5 stars. I have been blatantly lied to on several occasions as have other members of my family, by the manager, who?s attitude quite frankly is objectionable and she really shouldn?t be working in a customer service role, she is rude and condescending and has no compunction with lying to your face. On several occasions we have stated that we cannot use a particular brand of medication to be told it would not be a problem to get another brand in for us yet Danielle McTaggart has used underhand tactics to provide us with the medication we cannot use such as delivering out the prescription when we don?t get it delivered and stating that we cannot return the product as it left the pharmacy. We are talking about fentanyl patches for severe pain and the brand she was providing would not stick to the skin therefore the fentanyl wasn?t getting through and wasn?t providing any pain relief. We explained this several times to Danielle,yet she would time and again provide the defective product. On one occasion she had had my mother?s prescription for several days and I confirmed over the telephone that the prescription was ready to be picked up but when I turned up the next morning the medication hadn?t even been delivered to the pharmacy yet!! Danielle sent one of her employees to tell me instead of explaining herself which I thought was Unprofessional I had to wait for the delivery then wait for the staff to unpack the delivery, then wait for the pharmacist to make up the prescription when I had been told it was sitting there ready and it had been explained that we were going on holiday that day so were in a hurry that?s why we checked it was ready, just another of her lies. The last straw came yesterday. My sister had went to collect my mothers prescription and again was given the defective fentanyl patches so she refused to take them and requested the prescription back so she could take it to another chemist to have it filled. Ms McTaggart assured her she would order the right patches in and gave her one box of the ?right? patches (which turned out to be a completely different brand altogether) and gave her a balance slip for the rest, she told my sister she would call when the patches were in. Not surprisingly we never received a phone call, when my mum contacted them Ms McTaggart stated yes we have your patches here for you I?ll send them out this afternoon. Very late on in the afternoon the patches arrived and again they were the defective patches so I told the driver I was not accepting them and explained why, the whole reason we didn?t get them a week ago was because Danielle McTaggart had promised to order in the right ones, otherwise we could have had the whole prescription back and went elsewhere. I was angry that we had been lied to again and this isn?t like Asda delivering the wrong washing powder, my mum suffers from chronic pain and needs this medication She is aware of this yet shows no empathy what?s so ever, considering the job role she fulfills it leaves me to wonder how many other patient?s are left to suffer at her hands. Ms McTaggart was straight on the phone to us in the morning very unhappy that we had refused to take the medication, she was rude, unprofessional and lacked any understanding of the situation. We contacted the Dr who issued a new prescription which we had filled without incident at Rowlands pharmacy in the village, after being told by Ms McTaggart that we would be unable to get any other make of Fentanyl patch anywhere, that was another of her many lies. As one of the other commentators said they get a lot of repeat custom due to their proximity to the Murray Surgery but we will never use this Pharmacy again especially not with Ms McTaggart at the helm. She has to realise what her business is and that she is dealing with people who are sick and vulnerable, show some professionalism and stop the dishonesty
