February 2018 by Stevie Morgan
I took my mum for an eye test at optical express after she had a fall and broke her glasses a few weeks ago. After she was refused an appointment at her own opticians we asked optical express who saw Mum within 15 minutues. She had her eyes tested with Claire who made Mum feel at ease when she can get quite confused and nervous. She was fantastic with the test and was patient. She recommended she tried different glasses to help with her vision. Claire then told Denise what Mum needed and we picked out glasses, Mum even had a cup of tea doing this. After recently picking up the glasses my mum feels she can see better than ever and has her confidence back. We will most certainly be back to see Claire and Denise with my dad. 5 star staff and a great company! Thank you optical express!
February 2018 by Julie Bingham
Top class service from a great team , not had an eye test in years but need not have worried , relaxed , friendly environment . Welcomed into the store by David who couldn't have been more helpful , from explaining each procedure to me then handing me over to Chris who done my actual examination , to helping me choose my frames , must also mention Carol who gave me great advice on my choice of frames, So glad I didn't go anywhere else.
February 2018 by Craig Cameron
Fantastic Customer Service from David! Who took sometime yesterday to show me some of your frames, I sadly went to another Opticians for my Glasses but David’s service is impeccable, he is an asset to your store and business
December 2017 by Gayle Henshaw
I cannot recommend this branch more highly. Chris was absolutely excellent with my four year old. Patient, encouraging & very thorough with his examination. He made what was a very daunting experience for a child, fun. I cannot thank him enough for him effort & time.
I’d also like to mention David who was so good helping us pick out frames. My little boy still talkes about him! Thank you again and keep up the ggood work.
November 2017 by Sophie Scott
Love the team in Optical Express EK so friendly and helpful. No matter what issue I ever go into the store with or phone up about the team go out of there way to resolve. Customer service is outstanding special mention to the lovely David and Sandra. Keep up the good work guys!