January 2024 by Colby Lines
Was told we was too drunk to order another drink. When actually it was a group of 3 guys that joined our table as no other space to sit and they got talking to us, one guy was really drunk, which I can understand why he would not be allowed, but I wanted to order a drink for me and my partner. We was only on our 2nd drink of the Evening. So can hardly say we was drunk.
January 2024 by Kerry
Booked a table but the young guy who eventually greeted us to be seated couldn?t find the booking and declared our booking was way out in front (we were ten mins early )No menus were on the table so once my partner fetched some from another table we were very disappointed to find a very limited menu and no vegan options. My partner ordered a main meal and I ordered a small plate, we got some cocktails too. My plate came out and was correct and her plate was not at all what she ordered and was a small plate version of something else. 20 mins later her correct order arrived. All in we were over £50 for very little, average food and one drink. We stopped by the Christmas market on the way home to get some food! We won?t be back and I wouldn?t recommend to any of our friendsDietary restrictions: Very limited options if any
January 2024 by kirsty maclean
Amazing staff at Edinburgh George Street All Bar One - friendly, patient, smiley, helpful and efficient , 10/10!Also the food was all really
January 2024 by José Rui Peixoto
Impossible to be worst.Booked table for 15, at 6pm.When we arrived to the restaurant, a young and arrogant employee told us, with all the calm in the world, that they were having IT problems since the morning, and that if no one told us so, they should, because it would not be possible to serve us.And transferred us to All Bar One exchange.Our group was of 15, 8 of them children.We walked 1km to all bar one exchange, that took us more than 30 minutes. When we got there a even more arrogant employee came direct to tell us that it will not be possible to serve us, as children can not stay after 8pm, and only 50 minutes are missing.When I responded, obviously upstetted, the young lady started saying that I was disrespectful (not! At all!) to her, and that she couldn?t do anything so I should leave.It was completely frustrating. We were spending 3 days in Edimburgh, this was the worst part of it. Besides the frustration of not having our dinner where we have booked, we have had to walk all over town, and to experience the worst treatment I've ever received from 3 different people in your restaurants.
January 2024 by Douglas Hutton
What a cattle market. From the minute we arrived to the time we walked out it was a disaster. We arrived. We weren?t shown to our pre-booked table. Instead it was pointed to and we had to make our way there ourselves. When we arrived it was dirty. Plates, cups and glasses still there from the previous occupants. Due to food allergies we chose to order at the bar. After a 20 minute wait we got served. We wanted to get food into the system first but the till was busy so the bar lady took our drinks order first. Once we had our drinks we started to order food. First we were told they had run out burger buns so we opted to go ahead without the buns. Our next choice was steak. No steaks. Our next choice was chicken skewers. None. And so it went on. This was 6.30 on a Saturday. We eventually gave up and walked out and went to Hard Rock across the road which was amazing. The only positive was the bar lady. She was very embarrassed and apologetic but very pleasant and understanding.
January 2024 by Mata Matrioszka
Dramatically bad service. I waited 30 mins to be approached. I would understood if the bar were crowded, but it was half empty. There were 3 waiters and 3 bartenders, so the place is not short of staff. I got my tea and cake separately and without cutlery and milk at first. The group of tourists next to me also waited far too long. They would eventually order at the bar. Menu was sticky and the table wasn?t well wiped. Although, the dessert was delicious and well served.
December 2023 by Coley B
we booked a reservation for dinner And drinks and ordered the 5 small plates. Our waiter then came back and said most of what we?d ordered was not available so we switched to 3 small plates. The waiter then came back again, and said there was no food left in the kitchen, and the kitchen was closed, honestly, you can?t make this up - even though they were bringing food out to other tables. We then responded and said we had booked a table for dinner and drinks andthat if the kitchen was closed, the booking system should not have allowed us to reserve a table . I said I?d like to speak to the manager, he never appeared despite asking several times. Our waiter said oh right, you?ve booked a table? as if the reserved sign on the table wasn?t the obvious giveaway ? Our waiter then disappeared Again and when he came back, he said okay, we will make your order To which I responded I thought you said there was no food left? possibly the worst service I have ever experienced in my life.
December 2023 by Lorraine Kemp
Lovely setting. Great cocktails and selection of wines. Excellent bar service and the option to order using a QR code.
December 2023 by emma watt
I had my Christmas staff party here recently and it was amazing. Top service especially from Ally who was catering to our table the entire time we were there. Really great atmosphere and the food was delicious. 100% recommend!
December 2023 by Julie Kennedy
The food was greatWe had just sat down when a rude member of staff appeared and slapped a tile on the table saying the table had to be returned by 6pm. We asked for menus and he gave us drinks menus and walked away without giving us food menus telling us to log onto the app. We couldn?t access it to which he replied turn off ur WiFi. Then walked away. We honestly thought about leaving. However the other staff were friendly and helpful but if he was front of house he needs some education on customer service.
December 2023 by Grace Swanston
Lovely food and great service by William , he was very friendly and is a credit to your team! Never seen him stop moving was constantly on the go but was still making sure we were okay with a smile on his face. He is a fantastic server. Fish finger sandwich is lush!!!
December 2023 by Meeten Shah
Stopped for a drink on Sunday afternoon and was provided a table without fuss (no reservation had been made).The Hazy Jane was off - so picked another. Good of the barman to let me know rather that just pour.Lovely light filled venue with a variety of ages and people all seeming to enjoy themselves.Would happily go back and try some of the food (and perhaps the Hazy Jane is available on tap).Vegetarian options: It was good to see some veggie options. We didn't stop for food, but would have no issues finding veggie food there if / when I go back.Kid-friendliness: Some families there with children - it was nice to see an inclusive place.
November 2023 by Patricia Walker
On a recent visit to Edinburgh, I had the pleasure of eating and drinking at All Bar One George Street. The food was good, the drink selection was excellent. All in - a great experience. Special mention to Ailsa my drink server - she suggested an amazing cocktail! Will be back.
November 2023 by Molly Murphy
Had the best time at all bar one. Food was brilliant and service was even better. Served by the most polite and helpful server - Nicole. Would definitely recommend to family and friends.
November 2023 by ruari2142 plays games
Frosty amateur service. Table of 5 crammed onto a booth when plenty of spare larger tables. Mains took very long to come out and came out at different times. After finishing our mains we called the waiter over to clear our plates as we were keen for a desert. She came over and looked confused and asked why we called her over. Perhaps some basic hospitality training required. Staff were not interested in clearing ours or any other diners plates. Table opposite had dirty plates on their table for over an hour. She took our order for desserts at 10 to 9 pm then someone else came out after to tell us that the kitchen was closed and no desserts.Don?t go to all bar one if you have any self respect.
