December 2023 by Norma Bakasa
Bought 3beds from archers and bedframes for 2beds got broken , to get a replacement staff are really rude and unhelpful. Considering the prices they charge for beds it's daylight robbery. Wouldn't recommend their service .Poor service
July 2023 by James Fallon
Went there on the off chance. Margaret the sales lady was very helpful she was very noligable helped us out immensely we even came away with a double base. wouldn't hesitate to go back there as I say Margaret was very nice
October 2022 by Ki Lam Sze
Even though we have come to Seafield Archer Sleepcentre for 4-5 times and we have asked so many questions. Salesperson Margaret answered our questions in a patient and professional way. I will definitely find her again if I need anything again.
July 2022 by Thomas Poon
Very good service ??Delivery on time and with care
June 2022 by Kirsten Gunn
Margaret, thank you for sorting out the order for my mum and her husband, your guidance and knowledge was a huge help and to know that we were in good hands and not getting ripped off was appreciated.A lovely person and a credit to Archers bed centre.Darren Gunn (on behalf of Mr & Mrs Harris)
June 2022 by Triffid 67
Excellent service and a fantastic bed. Was amazed when it did indeed arrive within 14 days as promised
January 2022 by Kevin Marr
Purchased a lovely mattress last week from Archers. Have been using this shop for over 10 years. The staff are, and have always been very attentive and know what they are talking about when it comes to there products.Wouldn't hesitate to recommend this place and will definitely be back!
January 2022 by David Miller
Great and knowledgeable service from all the team here
August 2021 by Sean Howie
Avoid this store and company at all costs. The staff in store have no idea how their online ordering system works and can only sell you what's in front of them. The online customer service is disgraceful.I was told to select one delivery option in store and when purchased online it was completely different to what I was told. When I tried to have this refunded as I was mislead, the online team verged on argumentative and rude because it had to have been my mistake not theirs and I got no refund.1 start out of 5 is too much, I'd give less if I could.
April 2021 by Steve L
TL;DR: if you enjoy sleeping on the floor waiting for your bed to arrive, archers is for you.Bought a bed for a new house. Told me delivery was Wednesday, 8am to 6pm. Wednesday arrives, no bed. Told it'll be Thursday. Thursday arrives, no bed. Told it'll be Friday. Friday arrives, told the bed will arrive between 6.39pm and 8.39pm.Wth are you crippling your company with the world's worst delivery service? I'd never buy from them again.
September 2020 by Kieran Richards
I went in store to make my purchase after browsing online. Excellent selection. Fair price and kept up to date from placing the order all the way through to the delivery. Happy!
April 2017 by Tony O.
Ordered three beds in early January, it is now easter 12 weeks later and despite many promises from Stuart and Davie at head office regarding due delivery nothing has materialised. They do not live up to their promises and obviously make up lies when you call as after seven promise dates - still nothing. I wish I had read the Trust Pilot, Feefo and other on line reviews before buying. DO NOT GO NEAR THIS COMPANY!!! you have been warned
June 2015 by Yvonne H.
Pathetic, useless and ignorant. Having ordered a bed and mattress which I was informed would be 10-14 days delivery, I waited nearly 4 weeks for delivery. I had to constantly chase, no-one ever rang me despite promises. When bed finally arrived, part of it was missing. After chasing up the missing part, of which I had to make all the calls, again, the missing part was finally delivered but no instructions on how to build the bed. I sent an email to head office complaining about the shoddy service, and surprise, surprise, no reply. Would certainly never recommend.
December 2012 by Caz H.
Walked in and there was a group of salesmen just standing around chatting. No acknowledgement or anything.. We wandered around for quite a while before someone came up to offer help. They seem to have quite a large range of beds. although their range of spring'less mattresses wasn't great. Their prices seemed quite low. Being a firm believer in "you get what you pay for" when it comes to mattresses, we decided to pass on their options and go elsewhere. But if you're looking for something cheap and cheerful rather than an investment, then Archers is well worth a look-see. Just don't expect timely, attentive service. To his credit the guy was friendly enough when he eventually came over.
November 2010 by Catriona C.
You know what happens when your 30+ boyfriend forgets that he isn't 6yrs old anymore and figures that there is no harm in jumping on the bed? You find yourself walking around countless bed stores looking for a new bed. Archers stood out for one thing and one thing only - no pushy salesmen. We were able to bounce around all the mattresses we wanted to in peace without anyone following us around. Signficant enough reason to buy the mattress we liked from here as well as the bed. Extremely reasonable prices in comparison to other bed stores in the area.
