December 2023 by Alex McAlexFace
Overpriced compared to screwfix/amazon. However great for advice, Ian was super helpful when it came to my DIY project, that?s what made the difference and is worth the extra penny.Thanks Ian for cutting the wood and helping out with screws/drill bits and wall plugs!
November 2023 by Erin
Such a lovely service from B&Q at Hermiston Gate. Just went in to pick something up and the lovely lady cleaned off the dust on the box and the young man held the gate open for me rather than heading off for his lunch. So sweet. Thank you both! ?
October 2023 by Bartosz Rypysc
Purchased 10 pack of angle beads in a tube . Opened them few days later as needed 2 . There was only 5 of them for 26 pounds. So if you ever wanting to buy same product. Make sure you had checked it if all there before paying .
October 2023 by Guizhen Liu
I've been a loyal customer of B&Q for my home development program, and I can't emphasize enough how impressed I am with the level of service provided, particularly by the DIY department staff, especially Matin. Matin has consistently gone above and beyond to assist me with my projects, offering invaluable advice and making sure the products I choose are perfect for my home.His professional expertise and friendly demeanor have not only made my visits enjoyable but have also saved me from making costly mistakes. Every time I seek Matin's help, I'm confident that I'm making the right choices for my home Even not his department of work but I still have the same feelingI genuinely believe that the exceptional service and guidance from Matin have made it worth returning to B&Q again and again. I wholeheartedly recommend the store and, especially, Matin's services to anyone looking to embark on a successful home improvement journey. Thank you for making my experiences outstanding.
October 2023 by Neelanshu Jain
Went in after getting some suggestions from someone, and met with Willie from staff. He was such an amazing help that it possibly can't be described in words. After explaining my needs to him, he advised me thoroughly the right items I'd need and how to make use of them with so much patience and answered all my questions. YOU ARE A STAR!!? AND AND ASSET TO THE STORE.Had an encounter with one of the managers (can't remember the name possibly a blond folk) and he was so unhelpful and wasn't willing to help me even a little bit with my situation. But Willie's assistance outweighed my bad encounter with the manager. Not just me, but I noticed Willie was helping other customers too with same level of assistance as I received whoever needed any help.
October 2023 by Margaret Dignan
Would like to say big thank you to your wonderful assistant Jane who was most helpful and informative with us in store today. She helped us select light for my Aunt who needed a very strong standard lamp with reading light. Jane is most definitely an asset to your company.Margaret Dignan.
September 2023 by George Skinner
No delivery to Biggar.. "we only go the opposite direction ". Had to make 2 journeys on the same day as the items purchased would be re-stocked if not taken away on the same day.. they did though allow a corner to store them until I got back. So, disappointing.. I usually use Glasgow depots so maybe I expected too much?
September 2023 by Isu ?Isuj? Jusi
Polite staff and good range of goods, stock counts could use an update, as what's online rarely matches with what they've got.Still the same months later but the addition of the self-serve aisle is very welcome. Even later, the experience is much the same, lots of out of stock items, particularly in hand tools I'm noticing recently.
September 2023 by Alfie Shillinglaw
A large shop with ample parking.Easy to browse flooring, wallpaper etc.
September 2023 by Raja Ramamurthy
The largest B&Q store in Edinburgh city. A DIYers' paradise. Gardener's heaven. Single stop for all your garden needs including garden furniture.
August 2023 by Kat Kat
well organized and perfectly stocked shop. I always find what I need. Also 5 stars for the B&Q store staff for their help and for always being nice to others and smiling
August 2023 by Janis Crawford
Great place with possibly everything you may need for your DIY project.
August 2023 by Malcolm Narducci
Be warned! Parking here, the retail park will use completely unreasonable parking charges against you. In a rush on a Saturday when the carpark was at 5-10 percent capacity I parked slightly over the line and was in the shops a total of 10 minutes. I was issued with a £100 fine for this. I was a regular customer at this B&Q, but from now on I will not be returning, as well as highly recommending that friends and family do the same.
July 2023 by Jamie Gray
Good selection of shops, but beware, park half a wheel outside of a white line in a parking bay and you get slapped with a £60 fine.
July 2023 by James Goodfellow
Shocking. Alex the "manager" had me pay twice for a jerrycan and some chain oil. He doesn't seem to understand how his systems work, so I paid £36 when it should have been £18.No refund either. Absolutely robbed by this bloke.
