March 2024 by Olivia Anonymous
I visited yesterday for a standard re-stuffing of an old & well loved bear and also came away with a new small fry friend I?d had my eye on. Tamsyn assisted me and was great with the whole process and made me feel very comfortable throughout . I also spoke with Kieran; they were both lovely, very helpful and very good at their jobs. What?s more, the store front was clean & well organised. Recommend this branch :)(Photo depicts the bear in question recovering nicely at home) ?
December 2023 by Ryan Moir
Had a great experience at the Edinburgh site and would like to thank Nic and Rowan for their fantastic customer service.I went in to re-record a personalised voice message that hadn?t come out right online. Nic and Rowan were so incredibly friendly and chatted away to us. They went above and beyond and did everything to make the gift extra special. Would definitely come back - Thank you guys!
November 2023 by Patate Dorée
My dream. Top seller.
October 2023 by Nina Weise
Very nice staff and despite the many bears we filled, there was always a smile on their faces
August 2023 by Michael van Amstel
Went to this Build-a-Bear Workshop while on vacation with my girlfriend and a friend of mine. Me and my friend bought a bear and my gf got a froggy plushie. It was a really fun experience and the people working there were amazing.While talking about our purchase we also got a chance to talk with the two people who worked there. They were super sweet and interested in our vacation plans. They gave us directions for our next location.Just overall very good experience! 10 out of 10 would recommend!
April 2023 by Susan Mitchell
Cannot praise the staff enough for going over and above to make my son's birthday special for him. We were shopping for his present and Nic was brilliant, giving him a 'crown' to take away for his big day and taking the time to decorate his new friend's 'birth certificate'. They aren't young kids for long so thanks for making a wonderful memory for him!
April 2023 by Jonathan Harwood
Pricey but kid loved the experience
February 2023 by megan rodger
Got told we couldn?t get a bear due to ?too much queue? when we were in 30 minutes before closing and there was only one person getting a bear made.
January 2023 by Kate Dodgson
Excellent choice of bears and very friendly staff
December 2022 by jeeffi
I recently visited the Build-A-Bear store and had an absolutely fantastic experience! The staff were all very friendly and helpful and the store itself was clean and well organised.The process of building her own stuffed animal was great fun for my daughter. She was able to choose from a wide range of different animals, as well as customize them with various clothes and accessories. The staff was patient and helping her make sure her stuffed animal came out exactly the way she wanted it.I am also impressed with the quality of the finished product. My daughter's stuffed animal is so soft and cuddly and I know it will be a treasured part of her collection for many years to come.Overall, I highly recommend Build-A-Bear to anyone who loves stuffed animals. Whether you are looking for a unique gift for a friend or just want to treat yourself.
December 2022 by Nikki Bell
So much fun... expensive but nice to see happy faces
November 2022 by Athanasia Giannakopoulou
My daughter was excited!! She selected the bear the heart the smell and the clothes. It was a dream for her so we were happy we made her dream true!!
October 2022 by Jon Chase
Nice friendly place. Good fun for kids.I prefer eye buttons as opposed to stuck on ones.
October 2022 by Moira Chittenden
Olivia was amazing. She was so patient with me as I made my choices & decided on what I wanted to say in the recording.
August 2022 by Chron
Loved the experience! My wee one loved her bear. Also, we've been back for a new outfit! ?
