September 2023 by Google user
Over the last 5 years before childrens birthday time, we buy helium balloons that they advertise they will fill and when we go back at the time of needing to fill, they never have helium.....absolute disgrace! Why advertise this then, the staff just couldn't care less, rude when asking about helium, it's like they just couldn't care less or even be bothered. Please a note saying you can buy helium balloons from us but go elsewhere to fill them!!!!
September 2023 by Dave Kerton
Over the last 5 years before childrens birthday time, we buy helium balloons that they advertise they will fill and when we go back at the time of needing to fill, they never have helium.....absolute disgrace! Why advertise this then, the staff just couldn't care less, rude when asking about helium, it's like they just couldn't care less or even be bothered. Please a note saying you can buy helium balloons from us but go elsewhere to fill them!!!!
May 2023 by Valerie Clapton
I have visited this store many times...today I bought Birthday wrapping paper...their prices are amazing...the paper is very good quality...many stores charge double the price! Friendly helpful staff. Valerie Clapton
November 2022 by Murdo MacLeod
Hopeless service. They billed us extra for putting helium in a balloon which we had bought previously from their store and then told us that it would keep the helium because it was, they claimed, not a proper helium balloon. If it was not a real helium balloon, then why fill it and bill us? Are they really so desperate for cash that they bill people for services they cannot use? And they did not give a receipt. Very poor service.
November 2022 by Gulzhamal Sheripkanova
We bought balloons at Fort Kinnaird staff was incredibly unhelpful. Very rude to customers. Even charged 1.25 for helium and didn't actually filled with helium. This is last time I am buying anything here and will not recommend to my family, friends and network. Just being rude you lost a loyal customer.
May 2022 by Carmen Armstrong
Plenty of choices for cards and very cheap
February 2022 by Zenbloke
Nice staff clean store plenty to choose from
December 2021 by Symon Lockhart
Great selection of cards and gift bags at reasonable prices.
January 2021 by William Szatylowicz
Fully stocked got everything I needed and friendly staff
January 2021 by audrey slight
Lovely lady served us today , her name was janette very helpfull indeed. service with a smile, Thanks
January 2020 by Donnie MacLean
Typical card shop. Huge selection. Reasonable prices.
January 2020 by Bill Howie
Not sure why card factory exists.............but I never go in, horrible tat, overpriced and by the looks of it (through the window) fairly empty. When will it go into administration!
June 2019 by Vince Proc
Very helpful and friendly staff
April 2019 by Thomas Morrison
A very popular card and gift shop good selection and not expensive, well worth a visit.
April 2019 by Trotski
The staff are friendly and helpful and the selection of cards is brilliant. Plenty to chose from behind the counter too, with all the knicknacks. Also fills and sells helium balloons.
