March 2024 by Claudius ?ClaudiusL66? Ellpunkt
I have been a Charles Tyrwhitt customer for decades and mostly order online from Germany.That's why I really wanted to get into this business.The range of shirts and other clothing is extensive. I received very friendly and competent advice and was quickly helped to find the shirt I wanted with the right sleeve length.
March 2024 by Philip Fairlamb
Absolutely excellent service, thank you, Ellen
January 2024 by Giovanna Comollo
Best quality
January 2024 by Tom Scott
I ordered a number of items from the online store in November. Still waiting at the end of December. Two of the links on the order confirmation email don't work. The third leads to a web page in Chinese! Tried emailing customer services. Got bounced back address not found! I'm beginning to wonder if this is a scam.
January 2024 by Stevie Wallace (Stevie Boy)
Great quality shirts and collar styles, from full, semi cut-away and cut-away collar. Fitting and alterations service provided.
December 2023 by Jim W
Good quality, pricey but some of its worth it.
October 2023 by Graham Blyth
Online order delivered to the wrong address. Order re-delivered, having re- confirmed the address, again to the wrong address. In fairness to CT, this appears to have been an Amazon error but reflects badly on the company. Could not recommend buying online based on this experience.
September 2023 by Paco Escandon
Terrible experience. After seeing their social media ads I decided to give it a go, planning on treating myself with a suit, couple of shirts and jumpers. Went in, sept 14th and 2 guys looked at me, didn't even acknowledge me until I said hi and then no help was offered, one of them named Paul and his buddy in a red jumper just made faces and mocked me when I said I was going to try something, check your cameras and you will see, it was that obvious. No help was offered again. Finally approached me when I was picking up a jumper but did not take me to the checkout. Steven approached me and politely offered to finish the purchase. Such a renowned place should take tourist with respect instead of mocking them.
September 2023 by craig Gallagher
Very helpful staff and great clothing. Excellent service from both Paul B and James Brotchie.
August 2023 by Richard Llewellyn
For someone who has no clue about clothes, this store was a godsend! Excellent advice from the staff member who measured me up for shirt sizes and helped me find the right fit.
August 2023 by James Boyle
Purchased two pairs chinos and a linen jacket. The chinos are lovely and the jacket is gorgeous ?
July 2023 by Cyrus
My first time at the Edinburgh store was great. Beautiful presentable store layout with a nice sandalwood scent diffused which created a nice ambiance. The staff was very friendly with great demeanour and they were very knowledgable on the garments and sizing. You can feel when customer service is genuine. I felt very welcome I am very pleased with the quality and design.
June 2023 by Rosemary Stuebi
Lovely store, high quality, well-made merchandise, EXCELLENT service. James helped my husband and me pick out shirts for all the men in our family?.just by describing the boys, James was able to judge their size. He was totally spot on! He also gave valuable help in picking out ties. If you find yourself in Edinburgh, you must stop by the shop.
April 2023 by Josh Taylor
1 lovely staff member. But managed to get my shirt selection wrong for delivery. Then they managed to get them wrong again the second time around after sending back. I give up. Shirts seem OK for Chinese made, but definately not as 'non-iron' as advertised.
April 2023 by Ellen Mcbride
Having been an old customer of yours I was greatly disappointed I reseaved 4 unirioned shirts my wife had to iron there they arrived in so bad of a state witch iv never had before always great quality in packing my chinos arrived in same state witch makes me think will I still b a costumer witch iv always been myb this is a one of I hope so I'd liked to b reassured of this thank use so much
